Update on Download Stats Outage

Some of you may have noticed your download stats have been offline for a while. We wanted to give you an update as to what’s been going on. In short, our stats system has been having performance issues that were slowing down the rest of the site, and as such, we’ve disabled them for the time being until we are able to optimize and improve performance.

We are currently developing a testfix and we will begin load testing the beginning of next week. If we have indeed solved our perceived problem, then we can restore stats at that time and proceed with full implementation of the fix behind the scenes. If not, we’ll have to keep stats quiet for a few more days while further debugging commences, and we can go from there.

If you’re a project admin, you should know that there has been no loss of statistical data, and we’re working hard to restore your access to the stats as soon as possible. We know you use these stats to benchmark and track how you’re doing, and we know they’re important to you. They’re important to us, too.

We greatly appreciate your patience while we optimize the download stats service, and we’ll keep you updated on our progress.

Comments are closed.