Understanding consumers and the customer journey is at the center of every successful business. But in an increasingly competitive marketplace and with the ever-changing customer needs and behaviors, …
Why Streamlining Customer Facing Processes Is Mission-Critical in the AI Era
Every business runs on customer-facing processes. Whether you’re onboarding a client, processing a claim, verifying compliance, or supporting an existing account, these external workflows shape the customer’s entire …
Very few businesses in today’s market are functioning without a mobile application given the proliferation of mobile devices for both personal and business use. In fact, in a …
The cloud continues to transform the modern enterprise. It offers the agility, flexibility, and scalability needed to develop, run, and support the applications businesses use in their operations. …
Today’s software development teams have increasingly embraced the use of open source and third-party components in building their projects instead of actually starting from scratch. But while open source …
A study conducted by the Pew Research Center, released in January of 2017 revealed that 77% of Americans now own a smartphone. And it’s easy to see why …