Thanks to the introduction of the smartphone and the willingness of companies to integrate Bring Your Own Device (BYOD) into their workflows, employees have gained the freedom to …
Transforming Capture Automation: How Generative AI Changes the Game
Access to clean, reliable information empowers nearly all business decisions; however, immense amounts of data are still trapped in paper and PDF documents, such as invoices, order forms, …
Wirefly released the results of its 2017 Internet Speed Rankings last week. The report was a joint research partnership with SourceForge, an open source website dedicated to helping open …
According to eMarketer’s April 2016 report, an adult aged 18 and above in the United States uses mobile apps for at least three hours and 15 minutes per …
With today’s modern, dynamic, and mobile workforce becoming increasingly disjointed due to time constraints and geographical boundaries, the need for an effective communications solution is greater than ever. …
Contact centers were once perceived by organizations as “cost centers”– a department that does not directly generate revenue yet still costs money to run. But with the customer …