According to eMarketer’s April 2016 report, an adult aged 18 and above in the United States uses mobile apps for at least three hours and 15 minutes per …

Introduction Too many teams rely on tribal knowledge, disconnected documents, spreadsheets, and outdated legacy systems to plan and track critical processes. This leads to costly delays, quality issues, …
According to eMarketer’s April 2016 report, an adult aged 18 and above in the United States uses mobile apps for at least three hours and 15 minutes per …
With today’s modern, dynamic, and mobile workforce becoming increasingly disjointed due to time constraints and geographical boundaries, the need for an effective communications solution is greater than ever. …
Contact centers were once perceived by organizations as “cost centers”– a department that does not directly generate revenue yet still costs money to run. But with the customer …
The digital revolution has made it possible for businesses to speed up communications, simplify workflows, make updates in real time, and gain full visibility of their collaborations using …
Today’s business communication networks are broken down into two main components for simplicity purposes: data and voice. Although employees and consumers alike have a lot of experience with …