According to eMarketer’s April 2016 report, an adult aged 18 and above in the United States uses mobile apps for at least three hours and 15 minutes per …
Epsilon3: A New Breed of Process & Resource Management Software
Introduction Too many teams rely on tribal knowledge, disconnected documents, spreadsheets, and outdated legacy systems to plan and track critical processes. This leads to costly delays, quality issues, …
With today’s modern, dynamic, and mobile workforce becoming increasingly disjointed due to time constraints and geographical boundaries, the need for an effective communications solution is greater than ever. …
Contact centers were once perceived by organizations as “cost centers”– a department that does not directly generate revenue yet still costs money to run. But with the customer …
The digital revolution has made it possible for businesses to speed up communications, simplify workflows, make updates in real time, and gain full visibility of their collaborations using …
Today’s business communication networks are broken down into two main components for simplicity purposes: data and voice. Although employees and consumers alike have a lot of experience with …