Edge computing is a buzzword that has been floating around in the cloud computing industry. Over the years, this computing paradigm has been steadily evolving and gaining momentum …
5 Reasons Poor Customer Queuing Will Break Your Service Organization
When service breaks, we hunt for culprits. We blame: Staffing shortages, tight budgets, today’s students, impatient patients, month-end rush, flu season, policy changes, training gaps, signage, parking and …
The growing need to rapidly digitize and automate processes, along with a burgeoning demand for application development, has created a crisis within countless IT organizations. In fact, analyst …
In the era of big data and Internet of Things (IoT), companies wanting to stay ahead of the curve must learn how to manage, analyze, and manipulate troves …
To increase the pace of innovation, boost operational performance, and ensure business stability, organizations need to upgrade the ways they manage their IT Ops procedures and strategies. One …
In keeping with the company’s mission to make the world’s data understandable and accessible to everyone, Automated Insights, the world’s leading natural language generation (NLG) provider, has recently …