According to Forbes, nearly 2.5 quintillion bytes of data are produced each day. Given this unfathomable amount of data generated on a daily basis, many businesses are turning …
5 Reasons Poor Customer Queuing Will Break Your Service Organization
When service breaks, we hunt for culprits. We blame: Staffing shortages, tight budgets, today’s students, impatient patients, month-end rush, flu season, policy changes, training gaps, signage, parking and …
Driven by the need to fulfill their business goals while improving productivity, efficiency, and cost-savings, today’s IT teams are embracing a new style of operations management that keeps …
Data has become the fuel of the digital economy as it helps market leaders make better strategic decisions that drive operational efficiency, create new market opportunities, improve performance, …
To keep up with the rapidly evolving technology landscape, today’s forward-thinking business leaders are seeking new tools and methods that will enable them to build their own custom …
As modern companies enter the digital transformation era, the old way of doing IT Operations is certainly not enough to ensure operational efficiency and business success. For digital …