Why Desk Booking Still Matters and What Most Companies Get Wrong About It

By Community Team

How We Got Here: The Pandemic Made Desk Booking a Necessity In 2020, the office world changed overnight. When the pandemic hit, office space suddenly became restricted. Capacity …

What is IVR?
By Community Team

Interactive voice response is an automated phone system technology that helps callers through an automated menu. It acquires the required data and forwards the calls to the call …

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Sales Engagement vs Sales Enablement
By Community Team

Technological advances over the past decade have revolutionized the sales and marketing landscape. Today, sales teams can better engage prospects along each tic of the sales process thanks …

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