Empowering Public Sector Transparency and Compliance with CivicPlus’ Social Media Archiving

By Community Team

As digital communication becomes the norm, public sector organizations—from municipalities and school districts to police departments—are increasingly using social media to connect with their communities. These platforms offer …

What is IVR?
By Community Team

Interactive voice response is an automated phone system technology that helps callers through an automated menu. It acquires the required data and forwards the calls to the call …

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Sales Engagement vs Sales Enablement
By Community Team

Technological advances over the past decade have revolutionized the sales and marketing landscape. Today, sales teams can better engage prospects along each tic of the sales process thanks …

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