The surge in remote and hybrid work has been challenging for most organizations. Small to medium-sized Businesses (SMBs) struggle with this challenge as they often do not have in–house IT support. In addition, there is a growing trend of employees using a single mobile device for work and leisure, creating additional security challenges. We sat down with Simo Salmensuu, CEO of Miradore, to discuss how Mobile Device Management (MDM) can help SMBs securely increase their mobility.
Hi Simo, what changes have you seen in the way organizations work nowadays? Work-life has been changing for a long time, and the pandemic has accelerated that transition. Employees are constantly switching between going to the office and remote work. They are processing large amounts of data and collaborating over the internet more frequently. And this often happens while the employee uses the same laptop, tablet, or smartphone for business and leisure.
We have seen in our work that employees value flexibility and that it has become one of the top employment criteria for people choosing an employer. Modern workplaces need to support their employees and their way of working by implementing digital solutions. However, the solutions need to be flexible and capable of adapting to the needs of employees and companies.
Mobile devices help increase flexibility and productivity, but when left unmanaged, they can pose challenges for organizations. The lack of control and visibility over mobile endpoints and non-standardized ways of managing these devices can cause inefficiencies and security risks. The risks and inefficiencies are especially prevalent when work is not determined by a specific place or time. There is a clear need for a more flexible, cloud-based device management system.
What is MDM, and how does it help support remote work?
Mobile Device Management (MDM) refers to the administration of mobile endpoints, such as smartphones, tablets, and laptops. With MDM, companies can monitor, manage, and secure their mobile devices to ensure device management advantages such as device performance and safe use practices. When companies use MDM, employees can work productively and securely regardless of where, when, or the devices they choose.
For SMBs, MDM provides a great way to secure devices without substantial investments or the need to hire an in-house IT specialist. In our experience, these are the three biggest reasons why SMBs adopt MDM:
Control over all company mobile devices
With MDM, organizations have a better overview of their devices. Companies know which devices are in use, and their security levels, allowing organizations to manage security risks. MDM also provides control of the use of devices and the entire device lifecycle. SMBs can configure their devices remotely and efficiently handle updates and device replacements. And when an employee leaves the company, all business-related information can easily be wiped from the device—allowing for the device to be reassigned to a new employee.
Data and device security
MDM offers an effective way to safeguard devices and data and to maintain compliance with prevailing data protection regulations such as GDPR, HIPAA, ELD, and CJIS. Should a company not comply with data protection regulations, it can eventually lead to sanctions.
Companies can ensure data and device security with several configurations and restriction options. For example, using specific device functionalities or apps can be prohibited, and using secure passcodes can be enforced. During security risks, such as devices ending up in the wrong hands, MDM protects not only the company data but the personal data too.
Increased productivity and lower costs
With mobile device management, an organization can efficiently manage each step of its device management from a single platform. They can automate device enrollments and configurations, which helps save time and money—this is especially relevant if the company manages multiple devices. Automation can bring valuable benefits such as reducing the number of human errors and faster device setup, potentially saving you up to 30 minutes.
In addition, MDM helps increase employee productivity. The employee does not need to waste time setting up devices themselves or visiting the IT department and can instead focus on their work. In an MDM-secured organization, employees receive pre-configured devices and access to necessary data and applications from day one.
How does Miradore help its customers?
During the past few years, many companies began implementing Mobile Device Management (MDM) for the first time. The sudden remote work boom has forced multiple organizations to quickly try and solve the challenges of keeping track of their devices and managing devices outside the corporate network. We are committed to helping companies tackle these challenges.
Our goal at Miradore is to help companies work more efficiently and securely. We accomplish this by enabling our customers to manage their smartphones, tablets, laptops, and desktops smartly and securely with our MDM software.
Our customers value our platform’s ease of use, flexibility, and the fact we have all the necessary MDM features without the complexity of enterprise solution systems.
We work with SMBs and Managed Service Providers (MSPs) from various industries, such as healthcare, logistics, professional services, education, non-profits, and government organizations. We currently have 89,000 user accounts in 180 countries, over 2,700 customers in more than 100 countries, and over 900,000 devices managed.
What are Miradore’s key features and capabilities?
Our cloud-based MDM software makes it easy to manage a mix of Android, Windows, iOS, and macOS devices, even if the organization is new to MDM. With Miradore, companies can:
- View real-time device data and analytics
- Control and manage devices in one place
- Secure company data and assets
- Manage applications on devices
- Automate device enrollment and other manual tasks
- Offer remote support for device users
If an organization wants to try Miradore, where do they start?
They can go to www.miradore.com, create a company-specific site in just a few minutes and start managing their devices the same day without a lengthy purchase process. They can begin by enrolling devices or watching the Miradore product walkthrough to learn more about the platform and its capabilities. They can use our free version or explore our Premium plan with a 14-day free trial. We do not require any credit card information for the free trial.
At Miradore, we have heard countless stories of organizations managing their devices manually, which becomes time-consuming and nearly impossible as the company grows. We have seen our customers dramatically improve how they manage devices. Advantages such as setting up laptops 30 minutes faster save time when onboarding new employees. The time saved can then be reinvested in working on crucial tasks for their business. For more information, please see: Miradore MDM — The Smarter Mobile Device Management.
Related Categories