In keeping with the company’s mission to make the world’s data understandable and accessible to everyone, Automated Insights, the world’s leading natural language generation (NLG) provider, has recently …
Big Data
Q&A with Calabrio: on Customer Engagement Software and Driving Customer Loyalty in the Digital World
To stay on top of the business ladder, it is imperative for companies to tap into new technology innovations that can help improve the customer experience journey. But …
In the era of big data and industry-changing dynamics, business intelligence and analytics (BI&A) has emerged as a key enabler to sustain organization performance through improvement on business …
Enterprise Content Management (ECM) is dead–Gartner declared in 2017. Taking its place is the more dynamic and flexible approach called “Content Services.” Content Services is not, in and …
Brands such as Uber, Netflix, and Amazon have set such a high bar for customer personalization. With their powerful built-in data systems, cutting-edge predictive analytics and machine learning …