Dan Miller, CEO of Timogix, discusses the features and benefits of their cloud-based time tracking application, Timogix. The application allows employees to track their time on different clients, projects, and tasks, providing business owners with a centralized place to store and report on this data. Time tracking applications like Timogix can improve productivity and accountability, especially for remote workforces. Dan shares the story of how he started Timogix and the importance of simplicity and ease of use in their software. He also highlights the accuracy and flexibility of Timogix, as well as its value for consulting companies.
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Show Notes
Takeaways
- Timogix is a cloud-based time tracking application that allows employees to track their time on different clients, projects, and tasks.
- Time tracking applications can improve productivity and accountability, especially for remote workforces.
- Simplicity and ease of use are key priorities for Timogix, ensuring that employees can easily enter their time and create accurate invoices.
- Timogix offers features like reminders, timesheet submission, and an approval system to ensure accuracy in time tracking.
- Timogix is particularly valuable for consulting companies with remote workforces, as it allows for easy tracking and approval of time spent on different clients.
Chapters
00:00 – Introduction and Overview of Timogix
03:28 – The Importance of Time Tracking for Productivity and Accountability
09:48 – The Story Behind Timogix and the Focus on Simplicity
14:04 – The Impact of the COVID Pandemic on Time Tracking
21:18 – Working Closely with Customers to Meet Their Needs
27:29 – The Value of Timogix for Consulting Companies
32:10 – Advice for Customers and How to Get Started with Timogix
Transcript
Beau Hamilton (00:05)
Hello everyone and welcome to Slashdot Media SourceForge podcast. Thank you for joining us today. I’m your host, Beau Hamilton, Senior Editor and Multimedia Producer here at Slashdot and SourceForge, the rules most visited software comparison site where B2B software buyers compare and find business software solutions. Today we’re talking with Dan Miller, the CEO of Timogix, a simple to use cloud-based timesheet solution for businesses of all shapes and sizes. Dan, welcome to the podcast. Glad you could join us.
Dan Miller (00:33)
Yeah, thanks, Beau. Thanks for having me. It’s great to be here.
Beau Hamilton (00:36)
Yeah, it’s a pleasure to have you. I want to just begin and jump right into it. Could you give us an overview of Timogix and sort of talk about some of the key solutions your company offers for managing and tracking employee hours, project time, and just overall productivity?
Dan Miller (00:50)
Yeah, sure. Yeah, as you stated, my name is Dan and I’m the owner and founder of Timogix. And Timogix is an online time and expense tracking application. And at a high level, Timogix allows your employees, and it could be not only your employees, it could be any person working for you. It could be a consultant, contractor, basically anyone to track their time during the day on different clients, projects and tasks. And this way, at the end of the day, I mean, the week, the month, even the year, you as that business owner can see exactly where your employees are spending their time. And this works, it works really well, especially if you’re billing for your employees’ time and you need that centralized place to store and then report on that data so that you could then invoice the client for those hours worked, right?
So, but then on, you know, overall productivity, and it kind of depends really on the organization, but using a time tracking application can improve your productivity just because it really, it requires your employee to be more accountable. And so, there’s a lot more that can be, you know, said and how you get that accountability, but, and we can definitely dive into that later, but you know, another part about that productivity, and I would say this is probably for, you know, the bigger organizations that have a lot of employees, I would ask the question to that business owner, and I would say, do you know where all those time bottlenecks are? right? Another question. Do you know, you know, some areas in your business that your employees are spending maybe an excessive amount of time on, and it isn’t really productive? And maybe a different type of employee should be doing those hours and whatnot. And maybe you just don’t know about it as that business owner, where those hours are going.
And so really knowing the answer to these questions, it can shed light on areas that could possibly be improved. And Timogix, but not only Timogix, other time tracking applications as well, they can help you get that data, but also have that reporting on top of it that helps you answer those questions. And hopefully, by doing that, you’re going to improve your productivity and hopefully your company bottom line.
Beau Hamilton (03:32)
That makes a lot of sense. Yeah, I want to definitely ask you about how you accurately track employees’ accountability and productivity. But before that, I’m curious just how is your background sort of shaped this company and led you to get it started and what made you get into this business?
Dan Miller (03:53)
Yeah, Timogix started, now it started back in 2012 and it was actually branded under a different name and it was called Invoice for Time, and so, you know, if you go back before Invoice for Time, back before 2012, I had a software consulting business where, you know, I would go out to the clients or the companies and then help them, you know, write software to help them become more efficient. And it could be anything from me writing a web application or something behind the scenes, manipulating data back and forth. But the end goal was just to make the companies more efficient using software. And so how this all worked was I would be at a client site and maybe most of the week I might be at this client, but then another part of the week I might be over at another client site. And then also if the workload was a lot, I’d have other consultants as well who could help out and work with me. And so basically, I needed a way to log my time and also any other consultants time as well so that then I could actually create the invoices and send that over to the clients. And so what I did was, and this is what I think many businesses do, they go to their Excel spreadsheet and they say, can I log all my time there? right? And so that’s what I was doing, throwing all that time in a spreadsheet. So basically I was tracking the amount of hours I worked each day for a client. And then if I had a contractor as well, I would also need to make sure that those hours got into that spreadsheet as well.
And this worked really well, especially at that point. I wasn’t billing for thousands of hours every two weeks, right? The amount of data that I had was relatively easy and small. So basically, I was tallying up the hours in Excel, creating an invoice off it and sending it over to the client, right? And so, again, this did work really well, but there was one time that I screwed up an invoice and I felt terrible about it. And I basically just billed the client wrong. And at that time, and this has been many years back, but I remember I was double and triple checking my work before I created that invoice. But for some reason, somehow that invoice, something went wrong either way. I screwed it up. And what made me kind of frustrated about it is that it made me look bad. It made my company look bad.
And then I knew that that client that I invoiced wrong, I know they’re going to be scrutinizing my invoices from then on even further than they were. And so I thought, you know what, there’s just got to be a better way of doing this. And so then I did what I think a lot of people do is I googled time tracking software. I found, and this is back in 2012, pre 2012, actually, there was hundreds of them out there, right? Nowadays, I’m guessing there might be thousands. There are so many time tracking applications out there. And so really going through that list, it can really be overwhelming because there’s just so many and you want to find one that really fits your organization. So then, you know, and what I did is I narrowed those hundreds of applications down to like a couple. And I was, you know, trying these out, kind of doing a proof of concept to see what really works well with my business. And from what I remember, and again, this has been a long time, was that none of these applications were simple to use. You know, I just wanted to enter some time, maybe in a timesheet, and then create an invoice. That was it, right? And if at all possible, and this would be like icing on the cake, be to allow my consultants to enter their time as well. But that really wasn’t a must have.
So like I said, the process to really enter time, create that invoice just wasn’t simple and easy to understand. So, boiling it down, I could have, I mean I spent probably a couple of weeks demoing, I could have spent another couple of weeks and it would have probably made a little more sense. But I guess I was just, I was just frustrated that I really couldn’t find something to do what I really thought was a simple task. And so, yeah, from there, then I started looking at myself and I said, Dan, duh, you’re a software developer. Why don’t you just write it? If I really think it’s that simple, why don’t I just write it? And then I get exactly what I want for my business, right? So I stepped back a little bit and it was, I don’t remember how long, but it was probably three to four weeks later. I put a web application out there and it allowed me to enter time in a simple time sheet.
And so then I could be at the client site entering my time on a daily basis. And I also don’t have to worry about, did I enter those times in that spreadsheet? I don’t want to forget about that, right? And so this worked really great because the data was in one place. I could access it anywhere. And then also I could invoice my clients based upon that data. And then I could sleep a little better at night just because I know that invoice was gonna be a lot more correct than what I had in that spreadsheet and whatnot. So there’s less points of failure. And so yeah, this worked really well.
Beau Hamilton (09:52)
Yeah, I love that approach, you take, you decided to, you find a solution, you decided to just take matters into your own hands and just find and make something that works to your needs and likely solves other people’s issues as well, right? Other business entrepreneurs.
Dan Miller (10:08)
Yeah, yeah, and it worked really well for my business. So you know, even so what I thought about was that, well, wait, you know, there’s got to be other companies that might have a similar situation to me. And so this was after I don’t know, I probably was using it for six months to a year. I don’t really remember, but I threw it. said, you know, let’s go ahead and just put a merchant account behind it and let’s just see if other companies could use this. And so at that point, that’s when that web application I had got branded into Invoice For Time and that was in 2012. And so, yeah, so then I did get some companies to start using the application, but it wasn’t a lot just because it really kind of fit the niche of a smaller company, similar to mine, right? And so when these, you know, we’d get these companies that were demoing Invoice For Time at that point, they were saying, yeah, you know, it works. It’s too simplistic, meaning that there’s just a lot of other things that it needed, like expenses, like notifications, approval system was a big one, better reporting so you can really get into that data better. And so taking that back and thinking, well, to make this really fit a wider audience, I guess that’s what needs to be done. And so behind the scenes, and this wasn’t an easy process, this wasn’t the simple process, put all this stuff in place you know, I think it took three to four years. So then back in from 2012 to 2016, all those items that were really needed were put in place. And then also that’s when Timogix, the name was born. So in 2016, we rebranded Invoice For Time over to Timogix and it had all those bells and whistles, right? And it fit that bigger audience at that point.
And so, yeah, from then, you know, 2016 to now, there’s been just more enhancements that have been added and enhancements happen, you know, all the time. But at the same time, it’s very important to keep the time tracking simple and easy to understand. That’s kind of where I started with this. I just don’t ever want to sacrifice, you know, the simplicity and ease of use to adding complexity, you know, with a lot of other stuff, but I mean, there’s always gonna be a balance there, but simplicity and ease of use has to be a priority. So yeah, that’s kind of the long story of Timogix.
Beau Hamilton (12:49)
No, I love that. I appreciate you sharing. That’s I’m always so interested to see how a company was started and the fact that you started in 2012. I mean, this is, this is like a completely different time for the internet, right? You know, societally, we weren’t as dependent on the internet as we are now. I’m curious has Timogix, which by the way, I think that was the smart branding choice. I like the, I like the name. It flows a little better the previous Invoice For Time.
Dan Miller (13:18)
Thanks.
Beau Hamilton (13:20)
But has it always been a cloud-based software solution or was it originally offered as on-premises software?
Dan Miller (13:26)
You know, we’ve been asked, you know, that to be on-premise, that isn’t just, it’s all cloud-based and there really isn’t anything in the works to ever move it on-prem.
Beau Hamilton (13:40)
Okay. No, that’s, that’s totally fair. I think that is where it’s headed and you’re sort of ahead of your time, at least back in 2012 with, with that offering. Now with that, you know, 2012, that was a long time ago and nowadays there are people, there are more people than ever working from home, largely to the COVID pandemic, which sort of jumped us into the future a good 10 years or so. How would you say this sort of affected your business?
Dan Miller (14:07)
Yeah, since around like 2020, when many employees were, you know, they’re sent home to work remotely, the business of Timogix really picked up at that point. And a big factor for that was that, you know, why companies started turning to Timogix, and not only Timogix, but other applications as well, was that accountability, right? They wanted to know that, you know, they want to know what their remote workforce was working on and if they are really working, right? So, and basically if an employee knows that they need to enter time, you know, on a project or task, especially on a daily schedule, this can really make them really more accountable, but also more efficient as well, right?
Yeah, and another struggle other than accountability was that you really lost that face time you used to have while working on site, and with that lack of monitoring, it can be easy to lose track of what your employees are working on. Now, being a business owner or manager, I used to be able to walk over and know what each of my employees, what they were doing just by talking with them. But now with this remote work, that isn’t easily possible. And you can always do it with video calls, but it was just always easier to just walk over and see someone.
Now, with a time tracking application I can easily see what project or task one of my employees worked on yesterday Or last week or last month without having to call them and not that a call isn’t bad or anything I’m just I’m just stating that it’s very easy and quick to see where time is being spent right and so to kind of recap I would just say it’s the accountability and then also be able to quickly and easily know where your employer is spending time on. I those are the big factors. that’s, I mean, I think that’s why Timogix, and I’m sure other time app, know, tracking applications as well, picked up a lot of business during that time.
Beau Hamilton (16:18)
Yeah, I imagine there has been an explosion of different competitors. And I know you mentioned that there were hundreds of different competitors when you first launched, and now there’s probably thousands. How, you know, how are you sort of combating or competing against some of these companies that are also competing for the same customers? And why would you say one customer would go do Timogix over another time tracking company?
Dan Miller (16:44)
Yeah, yeah, sure. I would start off with simplicity being really the first reason. If I’m using a new application, I want it easy to understand. But not only for me, what’s even more important is that I need my employees to find it easy to understand as well. If my employees find it hard to navigate and whatnot, then the user adoption rate goes down. And I don’t want my employees wasting time, you know, just trying to figure out a system, right? And so the thing about Timogix, and just to be very blunt about it, it is a simple timesheet and it works really well. And it’s supposed to be that way since, you know, the majority of your users or employees, whoever’s using the system, right? The timesheet is the one screen they’re spending the majority of their time on. An employee should be able to enter their time and their comments if needed easily and quickly so that they can then go on to whatever else they need to do during the day.
Yeah, and a second reason would be that accuracy in time tracking. And I’m really not talking about something other time tracking applications do or they don’t already have, but that was the real reason Timogix was originally built, was I have that consolidated place of data that really can be relied upon to then create that invoice and send that off to your client. And so, and there are multiple ways to increase accuracy through time tracking. And we can definitely go over those.
But I would say last is flexibility. And so what do I really mean by flexibility? I’ll give you just a scenario. Many times we have customers or potential customers really, they’re demoing Timogix and they might find it has everything they need except for maybe an item or two that might be crucial to their company. So, you know, when this happens, we’ll get a request or an email that comes in and asks, you know, is there something that could be added or tweaked or something to make it really work for my company? And hopefully we get that request because sometimes they move on to the next system and you never get that request, right? But whenever these requests do come in, a close eye is put on if anything can be done and you know when you get these there’s a lot of things to really consider. I mean doesn’t it make sense? Is it beneficial to other users? You know, what’s the cost benefit the list goes on and on but all these things are really taken into account and If it does make sense, you we’ll definitely put an effort in to see if we can do anything to make it fit with your company a little better.
Now, I’m not saying that all requests can be granted, but I’m saying a genuine look is done to see what is really possible, right? But I would add on this is that many of the requests that we do get are for custom reports. Timogix has a lot of canned reports, and they satisfy, you know, the majority of customers, right? It allows the business owner to slice and dice the data in many different ways. But there may be something specific that a customer needs on a report that the canned reports do not have. Or even there’s been several times customers are moving from another system to Timogix, and they need a specific report with kind of the look and the feel of the old system, right?
And so in these cases, as long as you’re a customer of Timogix, we always create custom reports for free. As long as, of course, the data supports it, that’s a must, right? So really where I’m going with this is just think about if you as a business owner are demoing time tracking software and something doesn’t fit your needs, think about asking for a custom report or even specific enhancements to see if it would work, see if you can, see what would happen if you asked some of the industry giants that, right? Timogix is a smaller company and we listen to that feedback and we try to make changes where we can just to make it a good fit for your business.
Beau Hamilton (21:21)
That’s great. Yeah, I love that you’re working with closely with customers to help kind of make them happy and figure out the solutions to their issues, right? You know, the simplicity is huge and it makes me think of the saying, if it ain’t broke, why fix it? You know, because that just ends up just making it more convoluted and more of an issue for everybody. You know, it makes me think too of we’ve all kind of been to those situations from a customer standpoint where we go through like a drive through at a coffee chain or something and they’re updating their system and they’re, the employees are trying to figure out the new system and they don’t know how it works and it just slows everything down before it, in theory it gets better, but a lot of times I’ve seen them just revert back to the same old system because it was just a failure, you know? So I like that you’re just, you found your software works, you make changes, you incorporate new features here and there, but by and large it’s mostly the software it’s kind of been since its inception right?
Dan Miller (22:24)
Yeah, yeah, like I said, the simplicity is core, but enhancements are at it all the time. It’s just, you know, we want to keep that simplicity there. We never want to lose that because you don’t want your users, like you’re saying, get frustrated and then go off to something else or a different go back to what they had. That’d be that wouldn’t be good.
Beau Hamilton (22:44)
Right. Right. Now, can you elaborate a little bit more on the, the accuracy of, of tracking your employees time? Because this is obviously core to what you do. How do you make this happen and make sure that employee productivity stays accurate?
Dan Miller (22:58)
Yeah, yeah, having accurate time tracking is crucial, right? Especially if you’re really billing that client. Yeah, and I’ll go over some simple ways that, know, Timogix does this, but I would just add that, you know, there are many other time and expense applications out there, and they’ll do something similar to what I’m going to talk about, but they might be implemented a little bit differently. But so I would say first, you know, for accuracy, it’s just to make sure your employees are filling in their time promptly, right? You don’t want them filling in their time at the end of the week. So, you know, if it’s Friday and I haven’t filled in anything on the timesheet, I know I will never remember what I did Monday, at least I don’t, right? Some people will, no?
Beau Hamilton (23:45)
No, I’d be the same. No. Yeah.
Dan Miller (23:48)
So, yeah, you got to do that on kind of a daily basis. Otherwise, you just forget, right? So you really want them to enter that time and also comments on what they did, if that’s feasible, right? So one of the ways to help with that scenario is there are notifications you can subscribe to. And there are actually multiple notifications, but in this instance, there’s a notification. Let’s just say your business quits at 5pm. And so you as a business owner, you can set up a notification that goes out maybe 4:30pm. and it just says: “Hey, John Doe, don’t forget to your time for the day”. So it’s just a simple way to allow them or let them know that they need to enter some time. Yeah, and another item for accuracy is the submission of time entry at the end of the week. And not all companies really need to do this. But when you submit a timesheet at the end of the week, what’s happening is that user is stating they have completed all their time entries for that week.
And then once they submit that timesheet, it becomes read-only. So if you don’t use a timesheet submission process, you do run that risk of what you invoice that client may not match the hours worked by the employee. Like, for example, let’s say you created an invoice and you sent it off to that client. Then one of your employees, maybe they forget to answer some time or maybe they added too much time.
But either way, they go back into that timesheet and they adjust some hours. Then what you build versus what you have in your database here, it’s not accurate anymore. So, And also far as submitting your time, we talked about daily notification. We can also add submit your timesheet notifications as well. So if you know your company, you know, they should be finished at the end of the week on, you know, Saturday or whatever that day is. At the end of the day, you as a business owner can set up a notification that goes to all your employees that says, hey, employee, don’t forget to submit your timesheet.
And so, and then last, I would talk about the approval system. And some companies, you know, they don’t need to do approvals. But if you truly want that accuracy, and this is especially if you’re billing those clients, this is something that really is recommended. So to step back a little bit, know, what really is an approval? An approval is just, it’s just a simple way of requiring somebody. Now this could be like a manager or it could be a client to review your employee’s time for accuracy. So if you have your employee doing work for one of your clients, you want to know if that client approves of that time logged by your employee. I mean, what could happen? The last thing you really want to happen is you send that invoice out and there’s a discrepancy in what the client thinks and what your employee logged, right? And that’s not a comfortable situation to be in. And so how this is really accomplished is your employee will submit their time at the end of the week.
Now when this happens, an email notification goes out to that client. And it asks that client to say, hey, will you look over this timesheet and either approve of the time or deny it and send it back so it can be fixed. So yeah, those are some of the items Timogix does for accuracy.
Beau Hamilton (27:30)
Yeah. No, that, that thanks for, thanks for walking us through that. I love how it’s, it’s so one of the main features is just reminders, you know, and that makes a lot of sense because I’m constantly setting reminders. I feel like we, a lot of, always refer to, refer to myself as having internet brain where I’m just like so scatter brain and just there’s, I’ve got a million tabs open and, my short-term memory is a little spotty, you know? So, having a reminder to tell me when to update my time sheet or whatever it might be is very helpful. That’s great.
Dan Miller (28:02)
Yeah, yeah, and with age it gets worse, at least for me.
Beau Hamilton (28:07)
Oh great. I’ll have that look forward to. Now I’ve already noticed that I’m just hitting 30. So yeah, that’s, it’s getting worse and worse by the day, but we won’t dwell too much on that. What are some particular industries that you work closely with or that get the most value out of Timogix?
Dan Miller (28:27)
Yeah. Yeah, Timogix, there really isn’t just one. mean, Timogix is used by all different companies. It could be healthcare, colleges, manufacturing, technology, a lot of technology companies. But it really just comes down to does your company have a need to track time and expenses, right? Do you need to know where your employees are spending their time? And if there are bottlenecks in that process? Yeah, another question is, do you really want more accountability? And sometimes even more productivity from your remote or even your on-site workforce? Yeah, but if I had to pick just one industry that does use it more than the others, it’d probably be consulting companies that has a remote workforce.
Beau Hamilton (29:20)
Okay, yeah, that’s a good segue because I was gonna ask, or say according to my anonymous sources, Timogix works especially well for consulting companies. Could you sort of confirm or deny those claims and elaborate on why that is?
Dan Miller (29:36)
Yeah, well, yeah, before Timogix was even Timogix, it was originally built for a consulting company, right? And so consulting companies are really near and dear to my heart. Like, for example, let’s say you’re a business owner of a consulting company, and let’s say you have 100 employees, and you have a couple clients that you work for. So maybe 50 of your employees might work for this client over here. Another 50 might work for this company over here, basically they’re acting as consultants for you. And these employees, they could be working on-site or remotely. It really doesn’t matter. But what really is very important is at the end of the week, as a business owner, you know how many hours your employees have logged with that client. That way you can properly invoice that client.
And so how this really all works is that your employees, let’s say they’re working for client A, what’s gonna happen is at the end of the week, they’re gonna submit that timesheet. Now once this happens, an email goes out to that client and it asks them to either approve or deny of that time for that week. Now if the client finds something wrong, something’s wrong, maybe they added too many hours or who knows? They’re going to deny that, it goes back to that employee to fix it. But if that, you know, that approver, that client says, you know what, everything looks good. They approve of that time. Then as the business owner, I get an email that says, hey, this has been approved. And then I can go ahead and invoice for that time, you know, right away. So it’s really a quick process to have your employees or your consultants time, whoever they are, submitted and approved by that client. And then when you send that invoice over to that client, there really should never be any questions or gotchas because when that client is looking at that invoice, they’ve already approved of that time, right? So that’s why, you know, I think Timogix works really well, you know, for consulting companies.
Beau Hamilton (31:49)
Okay, that makes a lot of sense. there’s absolutely no shortage of consultants, consulting companies, especially in the tech industry, right? So that’s great. Now, do you have any particular short piece of advice for customers who might be listening to this podcast or watching on YouTube?
Dan Miller (32:08)
Yeah, I would say just give Timogix a try, but I wouldn’t limit myself to Timogix. I would also filter out two or three other time app tracking applications that look like they might fit your business. And the reason being is that, unfortunately, there just isn’t a one size fits all for all companies in time tracking, right? Really what’s important is that you find the application that really fits your company the best.
But the good thing about Timogix is you can try Timogix out for free. No credit card, no nothing. The free system gives you three free users. And if you find it compatible, then I would move next to be, I would take a small subset of your users or your employees, maybe two to five to 10 or whatnot. Have them try out the system as well for a couple of weeks or even a couple of months. This way you truly know Timogix will be or won’t be a good fit for your company.
And you know also if you need more like I said the free system has three free users If you need more than three users to try it out send an email and we we increase the account all the time for people who are demoing it out. We really want you to know that this is you know if this system is really going to work for you. And then also you know if you have data from a previous system send an email over we can import that you know as well. But I guess I would just finish by saying you do to invest some time to see if it’s really a fit for your company, but the good thing about Timogix is that you can try this all out for free with as many users as you want and nothing’s ever required of you.
Beau Hamilton (33:51)
That’s great. Now I love, I love that you have a demo and that you’re so open and transparent about the reaching out, being communicative. You have good customer service. That’s huge in this day and age, especially for a tech company or a software company. Now, if I were a company wanting to demo Timogix, where would you send me and how can I get in contact with you?
Dan Miller (34:16)
Yeah, yeah, just go out to the website. It’s timogix.com. And then also if you want to send an email out, it’s just info@timogix.com. And, yeah, if you want to reach out personally, just shoot me an email at dan@timogix.com.
Beau Hamilton (34:31)
dan@timogix.com. Okay, perfect. Well, all right, go to timogix.com if you’re interested. Thank you so much for your time, Dan. This has been really insightful.
Dan Miller (34:40)
Yeah, thanks, both for the opportunity. It’s been a pleasure.
Beau Hamilton (34:43)
Awesome. Well, let’s try and have you back one of these days. For everyone listening, thank you so much for listening to the Slashdot Media podcast. I’m your host, Beau Hamilton. Make sure to subscribe to stay up to date with all of our upcoming B2B software related podcasts. And I’ll talk to you guys in the next one.