ALICE Receptionist is the pioneer of the industry. The ALICE (A Live Interactive Customer Experience) Receptionist, an interactive lobby solution, is the most innovative lobby solution on the market today. Wintech LLC (d/b/a-ALICE Receptionist) began designing and implementing visitor management lobby solutions in 2011. At that time, companies were not seriously considering implementing a lobby kiosk technology to augment or replace a live lobby receptionist. This lobby technology was ahead of its time.
Even though many lobbies were “dark,” they were empty and without coverage during some of the day or many days. The only solution was a landline phone and a phone directory book. Some huge companies even had a bakery bell. Seriously.
Visitor Management Lobby Software is Driving a Big, Relevant Change in the World for Manufacturers, Government, and Professional Services Organizations
An undeniable shift in the business world creates both big stakes and urgency for companies with a lobby where visitors must validate themselves.
It’s called “The 21st Century Enhanced Visitor Lobby Experience.” Many companies are unaware of their “live receptionist problem,” which includes:
- Unable to find, keep and retain a live receptionist for an entire year.
- The total cost of a live receptionist. It’s increasing every year.
- Finding a competent fill-in resource is difficult when the live receptionist is sick or on vacation.
- Some companies have not prioritized fixing this issue or are uncomfortable admitting they suffer from it.
There’ll Be Winners and Losers
Many companies have competing internal issues they must prioritize fixing. Many manufacturing, governmental, and other companies suffer from what economists’ call “loss aversion.” They tend to avoid a possible loss by sticking to the status quo rather than risk a potential gain by opting for change or improvement.
Improving this lobby issue of the live receptionist will create big winners and losers. In other words, the companies that are proactive in making this lobby technology improvement/change will:
- Save over $198,000 every five years.
- No longer deal with a “dark lobby”.
- Never have to worry about 24/7 coverage at their company lobby.
- Make an incredible first impression on all visitors, from investors to vendors to new employees.
Narrow Artificial Intelligence is replacing many current jobs in 2023. It’s not going to become less; it will become more common.
The question is If the lobby technology is:
- Less expensive.
- It increases company security by validating every visitor every time.
- It enhances your visitor compliance standards through multiple validation steps.
- It creates a better lobby experience while making a great first impression.
- Why wouldn’t your company invest in a 21st-century lobby solution?
The Promised Land Includes a Static Cost Investment & While Delivering a Fortune 500 Visitor Lobby Experience for Every Visitor
Your company’s happily-ever-after story includes:
- Never having to hire a “Live Receptionist” ever again.
- Stopping unwanted visitors from a distance protects your company’s employees.
- Giving visitors directions in a minimum of nine languages.
- Never having to pay an “employee cost of living increase” or an “unemployment claim”.
- Getting the lobby visitor experience right every time.
Let Me Introduce Some Incurable Features We Call “Magic Gifts”
Your Lobby Promise Land includes:
- A custom branding looping video that sells your company’s culture, or your company’s features and solutions, and highlights a company employee 24/7/365.
- Motion detection that automatically turns on a welcome message for each guest in your company lobby.
- A male or female Artificial Intelligence Avatar welcomes each visitor in nine-different languages.
- A quicker time when the visitor can speak to a desired employee than the traditional lobby experience when the visitor has to wait until the live receptionist is free or directly speaks to the visitor.
- A true two-way combination either through audio or video. No loss of the needed human connection. This two-way real-time communication between lobby visitors and employees saves time and effort for both parties. This feature provides a direct and efficient way for visitors to communicate with the desired employee, even if they are not physically present in the building.
- A predictable visitor lobby experience every time.
- No more complaints about your lobby receptionist being absent, in a bad mood, or too slow to address the newest lobby visitor.
- Truly protecting your employees through a one-way validation camera, validating sign-in credentials, validating a government issue license, validating against a US consolidation list and a private screening list.
- Integrations with other software, such as access control systems through a relay.
- Integration with your company’s current phone system, active directory, MS Teams, and Slack.
Let Me Present Evidence that You Can Make this Lobby Story Come True for Your Company
When you invest with ALICE Receptionist, we will get your company to the Lobby Promised Land. I realize that many of you reading this are rightly skeptical of ALICE Receptionist’s ability to deliver. The last evidence I can offer to make this lobby evolution and improvement story true are.
- 90% of our customers “Love the Product”
- 90% of our customers stated that the ALICE Receptionist Lobby Solution “Enabled Productivity”
- 90% of our customers noted that the ALICE Receptionist Lobby Solution “Was Reliable”
- 89% of our customers stated they “Planned to Renew Their Subscription”
- 88% of our customers said they had a “Likeliness to Recommend”
Don’t believe us. Check out all of our reviews, case studies, and industry awards.
Post Sales Customer Service Award in 2022
https://www.alicereceptionist.com/award/info-tech/Checkout
Our 2022 Customer Reviews
https://sourceforge.net/software/product/ALICE-Receptionist/#reviews
We Also Have Case Studies:
You can find them on the ALICE Receptionist.com website.
In conclusion, the ALICE Receptionist interactive lobby solution is the only enterprise solution that includes these features: virtual receptionist, visitor management, customized interactive information, and many integrations making it the only enterprise solution on the market.
It has a long business life which includes a five-year onsite repair warranty. We are proud to be outpacing our “iPad Only” competition in the evolution of our AI interactive lobby technology.
Our state-of-the-art visitor management software can help streamline the check-in process and reduce wait times for guests, improving the overall visitor experience. It will also enhance your company’s security by identifying and tracking visitors and alerting staff to potential security threats.
Lastly, our lobby solution will help your company comply with its data privacy regulations by securely storing visitor information and providing a record of visitor activity.
For additional information, a quote, or an online demo, contact me at:
Ruben Corona / VP of Worldwide Global Sales
Office: (702) 284-6087
Cell: (775) 471-6087
Email: ruben.corona@alicereceptionist.com
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