Finding an affordable system with all the features to effectively manage your events can be a time consuming process. With plenty of event ticketing platforms out there just targeting large scale music events and not catering specifically to community-based organizations with the end result being organizer and their customers having a poor experience and being out of pocket.
TryBooking has succeeded by focusing directly on the community market while always maintaining low fees. Working closely with community organizations and small businesses to find the perfect blend of an affordable, fully-featured system with a strong support system built to ensure your next event will be a success. We talked with the CEO Jeff McAlister about how TryBooking makes creating events easy while answering all the questions on your mind.
Give us an overview of what is TryBooking?
TryBooking is an online ticketing, bookings, and registration platform that works to make events easy. We cater to 150,000+ event organizers across the United States of America, United Kingdom, Australia, and New Zealand making us the largest partner for community organizations Whether you are creating a one-off private party or running a yearly major festival, we have a system that works for you and your organization.
TryBooking was built on the idea that anyone, anywhere in the world looking to organize an event should have the tools to simply do so. We promote this idea every day through the dedication of our local teams in the US, UK, and Australia.
The focus of our efforts is on the event organizer, who works hard to ensure that their attendees have a great experience. We share that passion for bringing people together, creating memories, and enriching lives with your community.
What features make TryBooking stand out?
At TryBooking we aim to make events easy, we provide a powerful and flexible system to work with any event organizer’s needs. Some of our most popular features include:
- Exceptional Customer Support: We pride ourselves on providing personalized local support from our dedicated local teams. Utilizing our 15+ years of experience running and creating events. Whether you are having issues converting your manual registration day forms into an easily accessible online system, our team will guide you every step of the way.
- Collect & Own Your Data: Build your own custom form for the ticket buyer to fill in at the time of booking, everything from gathering contact details to dietary requirements. With these fields, data collection takes place alongside registration and payment, eliminating the need for separate spreadsheets and ticket buyer follow-up. As the event organizer, you will have access to all this data and we will not access the data for any third-party marketing to your customers, keeping your data safe.
- Custom Event Pages: It’s about you! We allow you to fully customize your event page by white labeling your event onto your website to showcase your brand. Set up your event for whatever purpose you choose whether you want to set the sessions for your dance recital or to accept online registrations for your club on our system, we’ve got you covered.
- Low Cost & Flexibility: TryBooking provides low fee costs, and no lock-in contracts or subscriptions. We only take a fee for processing and a small price per ticket from the ticket buyer. All while providing the flexibility to absorb or pass on the fees to the ticket buyer. There are no hidden fees, that’s why we provide an event ticket price calculator to show you how much you save when using TryBooking.
- Marketing Optimization: We have an array of different reports to track information and forms created by you to understand your audience, all accessible with a click of a button. Matched with our ticket pages that bring in more than a million visitors a month, referral tracking to see how your visitors arrive at your event, and more in our marketing tool kit, to help you get your event out there!
Who are TryBooking’s clients?
TryBooking caters to anyone looking for a registration, ticketing, and booking system that helps make their lives easier. Whether you are a community group looking to host a local festival or a one-off event organizer hosting a private movie marathon to raise money for charity. Our focus is on allowing you to nurture your community with an event that can connect the community together.
How much are TryBookings fees?
TryBooking keeps pricing simple and affordable with a flat fee rate for each region. There are no hidden fees, no subscription and of course, free events are free. All fees can be absorbed or passed on to the ticket buyer. Use our pricing calculator to estimate your event payout with TryBooking.
United States:
- $1 per ticket
- 3.5% processing fee
Australia:
- 50 cents per ticket
- 2.5% processing fee
New Zealand:
- 30 cents per ticket
- 3.0% processing fee
Does TryBooking handle free events?
TryBooking handles thousands of free events within communities across our different regions. We will always allow any event organizer to host a free event for free to connect closer to their community. Just sign-up to TryBooking and create your free event, it’s that simple.
How is the support for TryBooking?
We pride ourselves on providing a simple easy-to-use system for anyone to use. However, whenever you need any assistance at any stage in creating, promoting, and running your event our fantastic customer success team is here to assist you to ensure a successful event.
Our free customer success team is here for our event organizers, from a big venue fitting thousands of people to a group BBQ hosted in your backyard.
We provide experienced and personalized local support for all our event organizers, use our 15+ years of experience in event ticket sales to run your best event. Access support through our learning center, email, phone, or live chat at no cost to you.
Available Monday through Friday from 7:00 am to 6:00 pm, for free quality local support to help you every step of the way.
How Secure is TryBooking?
TryBooking is very respectful of the privacy of all users on its site and is PCI compliant. View our certificate of compliance. All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the site.
Any personal information that may be used by the TryBooking Site in order to carry out its necessary functions is stored on a secured server protected by firewalls and is hosted locally.
The data itself is also encrypted to further reduce any risk that your information will be obtained and used for unauthorized access. We do not store your full credit card number, only the last four digits are kept, and this is to show you which card you have used to make the booking.
Given the increasing sophistication of computer hackers, there are no absolute guarantees that our systems will never be accessed without our consent, or that our systems are impenetrable.
However, you can rest assured that we take all reasonable measures to ensure the security of your personal information and the bookings you have made.
Is TryBooking difficult to use?
TryBooking, although powerful, is very simple to use. Our mission is to make the user experience as intuitive and easy to use as possible. In case you don’t find it as easy as you’d like, we have our customer success team that has 15+ years of experience that can help you with any questions you may have along the way.
Where can I book a demo with TryBooking?
It is free to sign up and start selling tickets to free events, so we recommend just signing up and giving the system a go. Our support team is on hand to help with any questions.
If you would prefer a demo, you can book one by clicking here and filling in the form. For those looking who would like to talk to us via email, phone, or over live chat please click on the link provided to start a conversation. No matter If you’re an association hosting a conference, a theater selling out a venue, or a local hosting a quiz night at the bar. We would love to hear from you!
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