Home service businesses have been around for the greater part of history. Delivering services into the home that the homeowner is unable to complete. The average home has 4.2 tradie visits each year. Interestingly, pros (or tradies in Australia) have been slow to adopt technology that is specific to their way or working. All have email and SMS and of course a mobile phone but few use a home services job management platform to build, grow and stay in control of their business. That is, until now.
In today’s world, job management platforms have made it easier for pros/tradie and home service businesses owners to make their operations more efficient and productive. In fact, a large number of home service businesses are adapting job management software this year.
There are user-friendly platforms and convenient solutions and thousands of users are transforming their growing businesses all over the world. GeoNext is one of these and a market leader as a purpose-built job management and scheduling platform that caters to trade and home service businesses.
SourceForge recently reached out to Tim Molloy, the CEO of GeoNext, to discuss how the software can be leveraged for improving business operations, and its ability to make things easier for companies in a COVID-stricken world. Tim is an Australian Institute of Company Directors alumnus and a veteran in the field of business growth, marketing, and sales.
CEO at GeoNext
What is GeoNext and what brought about the need to build it?
GeoNext came about nearly ten years ago, and we came up with the idea of bringing innovation to the trade, home, and field service businesses because we felt that these industries had a huge workload, especially as they were growing from a sole trader to
having more team members to manage. With their traditional way of doing business, they can’t sustain the growing customer demands and they start to feel out of control of their growing business.
A person who owns or manages a home or field service business has a lot of responsibility, from managing people to handling clients, from sending out quotes and invoices to collecting payments, from managing the payroll, and much more. When the number of clients starts to grow and the number of people in the business starts to grow pressure mounts on the business owner. And hiring more people to manage the growing business is not an effective strategy, if you ask me.
This is why we thought of building a job management software that could reduce their burden and give them more control over their company’s operations, without having to spend all day behind a desk. I know how grueling it can be. Sure GeoNext helps you manage your business or schedule jobs for your employees but it also shifts the entire business paradigm to automated and digital processes that happen on your smartphone.
In your opinion, what are the biggest challenges faced by pros, trade and home service businesses?
See, everyone is doing business to make money and increase their profitability and enjoy a lifestyle. That is how business works. In pro, trade and home service businesses, you provide a service to your client. You are either building, installing, or fixing something, and then you get paid for it.
But that is what makes the business difficult as well, because it can be hard for you to predict the workflow you will get in a day, week, or month. Thus, managing quotes and scheduling jobs and scheduling people can be quite a hassle, especially as you start to grow the business.
Plus, your workforce is on the road all day, hopping from one client to the next, from one job to the next. When you are small their next assignment can come through a phone call or SMS. But as you grow all this can be very time-consuming, and this is one reason why your growing business is not as much fun anymore. And then there is the issue of collecting payments. So, you see, there are a lot of better ways of working that we support through GeoNext.
What exactly is job management software?
Basically, job management software is to replace manual tasks with technology, streamlining how to manage your quotes, your jobs, clients and staff, and simply making business operations easier. GeoNext works in the cloud, which means you don’t have to be tied to an office to do your work. You don’t have to sit behind your computer all day or even worse sit behind your computer at the end of a long day. It can be accessed through your smartphone, tablets, laptops, or a browser wherever you are.
Any job management or scheduling software you find in the market will have some basic functions, like job scheduling, assignment, employee management, invoice generation, etc. With GeoNext you can link it up with your accounting software bank reconciliation and payroll. Plus, it also allows you to store your business data securely, and access it whenever you like.
How can job management software help trade/pro and home service businesses?
Like we discussed before, pro, trade and home service businesses involve being on the road all day and going from one location to the next. If you use job management software like GeoNext, you’re able to allocate jobs and tasks to your team in real time, wherever they are. As your team adds information into the app and completes the job, all information syncs seamlessly reducing the amount of paperwork and double handling of information.
Plus, you will be able to view your employees’ schedules for the entire week or month, and you can optimize it to enhance their productivity and efficiency. This will not only keep your employees happy but also allow them to finish more jobs in a day.
As a consequence, you will spend less time managing things inside your business and free yourself to focus on important things such as customers and growth.
How does GeoNext help home service businesses, especially after COVID-19?
As COVID-19 rippled through the world, it changed the definition of what we call “normal”. Our routines have changed, our working conditions have changed, and even our goals have changed to an extent. While we can sit at home and do our work, people involved in pro, trade and home service business don’t have this luxury.
GeoNext is a proven platform with over 15,000 users managing their work every day. Covid has seen home services businesses become even busier and many home service businesses are now embracing technology to work smarter.
Manage quotes, job scheduling and assignment, employee timesheets and management, and invoicing issues easily – and have all the relevant financial information sync directly into accounting platforms. No more double handling of information means saving up to 14 hours a week to focus on more important things!
How does GeoNext compare to other job management platforms on the market?
Simply put, GeoNext is a proven, robust and compact platform that was designed with user-friendliness and ease of use in mind. Our platform makes it easy to transition from manual processes to a software solution easily and quickly.
GeoNext is trusted by over 15,000 customers worldwide every single day! Our platform has facilitated over 35 million jobs and invoiced over $2.5 billion for our customers.
To help get you started, we have live onboarding sessions multiple times a week, and our support team is accessible via phone, email and web chat.
Lastly, it is FREE to get started for 14 days.
Ongoing licensing starts from US$ / AU$15 per user per month.
How can clients get in touch with GeoNext?
You can visit our website, book a demo to see how GeoNext works, or you can have a great customer experience through our 14-day free trial.
GeoNext – Bringing Innovation to Home Service Businesses
GeoNext is a cloud-based job management and scheduling platform that facilitates pros, trade and home service businesses through a wide array of features, such as invoice generation, employee management, job scheduling and assignment, and many other processes.
To experience the full functionality of GeoNext, book a demo today or get started FREE for 14 days.
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