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About El Palacio de Hierro and the Mi Palacio App
El Palacio de Hierro is a storied Mexican department store with more than 135 years of history, widely recognized for its luxury offering and high-end shopping experience. Its mobile app, Mi Palacio, brings that premium assortment to your phone, letting customers browse and buy fashion, beauty, jewelry, home goods, and electronics from anywhere.
Standout app capabilities
- Tailored alerts for special promotions, early access sales, and exclusive offers so you never miss a deal.
- Visual search that identifies products from photos — snap a picture or upload one to find the same item or close matches.
- A “save for later” area where you can bookmark favorite items for quick retrieval.
- In-app checkout and order tracking with options for nationwide delivery.
- Simple returns at any El Palacio de Hierro location for purchases made through the app.
Payments and account features
- Pay with PayPal, in addition to traditional card options.
- Use debit or credit cards from most major banks during checkout.
- Charge purchases to your Palacio Card and manage the account straight from the app.
Palacio Card management
Mi Palacio centralizes Palacio Card services: you can add multiple Palacio Cards, view statements, make payments, and monitor Palacio Points — all securely within the application.
Designers and labels you’ll find
- Veja
- Chanel
- Balenciaga
- Coach
- Gucci
This curated selection includes both global luxury houses and sought-after contemporary labels.
Getting the app and an alternative
Download Mi Palacio to carry El Palacio de Hierro’s selection with you. If you’re exploring other options, a recommended free alternative is Trolley.co.uk, which offers a different browsing and shopping approach.
Technical
- iPhone
- Free
