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unexpectedly, they need to be present for the whole thing to start, same for mysql, must be up and running before tomcat starts.
2009-08-30 12:02:58 UTC in itracker
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Just tested it again, it still works on my PC. All I can suggest is send you a zip of the whole itracker folder maybe. Also note that if mysql is stopped, itracker won't start either.
2009-08-30 11:58:45 UTC in itracker
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I did this a long time ago, I don't remember if I did anything else, but that was the main problem. the war file was located at the wrong place when used as you would normally do.
Also you have to install 2 .jar files in the lib folder, mailapi.jar and activation.jar which are not in the tomcat distrib, and must downloaded from Sun's site. I can't remember where I got them, but it was easy to...
2009-08-30 10:45:28 UTC in itracker
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See my previous posts on the subject, it a folder tree problem. Bring manually the unzipped folder itracker one step up, to get it right under webapps.
2009-08-30 09:26:56 UTC in itracker
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never heard about OTRS, I guess its an equiv solution? I finally took etraxis myself.
2009-08-16 21:10:05 UTC in itracker
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also don't forget to add the mailapi.jar and actication.jar in the lib folder as this is not standard but required to start the app. they can be found on sun's site. if you don't find them, let me know, I can send a copy.
2009-08-12 21:52:54 UTC in itracker
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its something simple, I can't remember what exactly, but I got the same trouble when I installed it and found out myself, as this product seems to be left over by its author.
I think it must be placed in a itracker subfolder of what you would expect. I still have it running here, and I unzipped the jar file to get the itraker folder right under the webapps folder. did I change some setup file?...
2009-08-12 21:44:32 UTC in itracker
