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What value is $disk_id trying to write?.
2009-03-05 03:16:12 UTC in MyHelpdesk
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Whenever you come up against stuff like this, there's two steps you should always take. The first is to echo the raw SQL to the screen (with the database write temporarily commented out). Examine that to see if there's any weirdness in your statement.
Second, take the results and go into your MYSQL command line and execute the command from there. Often you'll get a much more useful error...
2009-03-01 21:42:31 UTC in MyHelpdesk
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You're going to have to be way more specific than that if you want assistance.
What is the error?
What steps have you taken?.
2009-02-15 21:45:03 UTC in MyHelpdesk
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The probable cause of this issue is easy to fix and is a result of a change in feature implementation between SQL 4 (which this system was designed for) and SQL 5. The feature in question is the default engine type for tables in SQL 5 - it is no longer MYISAM as is required by FULLTEXT. There are two tables you need to tweak up to get this working, tickets and faqs.
Go to the 'install.php'...
2008-10-06 22:27:03 UTC in MyHelpdesk
