When going to Reporting » Custom reporting.
Select a S.L.A report, you can see the Date Box where you are supposed to
introduce the date from which you want to see the data.
This box is not being taken into account since you can write: 1976-04-01
and will show you the same data you have with the default range of time you
selected when you created the report
See attached file.
Esteban Sánchez
Pandora Console
v3.0
Public
|
Date: 2009-06-10 14:53 Hi, |
| Filename | Description | Download |
|---|---|---|
| sla.jpg | Download |
| Field | Old Value | Date | By |
|---|---|---|---|
| status_id | Open | 2009-06-10 14:53 | esanchezm |
| resolution_id | None | 2009-06-10 14:53 | esanchezm |
| allow_comments | 1 | 2009-06-10 14:53 | esanchezm |
| close_date | - | 2009-06-10 14:53 | esanchezm |
| File Added | 323819: sla.jpg | 2009-04-21 15:01 | marostegui |
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