SourceForge.net

Tracker: Support Requests

5 can not log in - ID: 1939544

Last Update: Comment added ( fincher )

Details:

I am not able to log into the shell service via ssh. I'm ssh'ing into
xenaccess.sourceforge.net with the username bdpayne. I'm using the same
password that works through the web interface, but my login is being
denied. Perhaps my shell account is locked?

Submitted:

Bryan D. Payne ( bdpayne ) - 2008-04-10 16:26

Priority:

Status:

Closed

Resolution:

None

Assigned:

Service Operations Group

Category:

Project Shell Services

Group:

Second Level Support

Visibility:

Public

Comments ( 8 )

Date: 2008-04-18 13:16 Sender: fincher Greetings, Can you submit a new SR describing your issues with SVN? I've added the questions you should answer below. SourceForge.net Support
Date: 2008-04-18 13:16 Sender: fincher Greetings, Please add a comment to this support request, detailing the following: 1. Your Operating System name and version. 2. Your SVN client name and version. 3. The exact command or operation that you are attempting. 4. The exact error message that you receive (if applicable). Once your response has been received, a member of the SourceForge.net team will assist you in resolving this matter. Thank you, SourceForge.net support
Date: 2008-04-16 04:19 Sender: bdpayne Thanks. I now can log in via ssh. But I still can't log into subversion (e.g., to make a commit).
Date: 2008-04-14 14:28 Sender: fincher Greetings, As per our documentation on the shell service at http://sourceforge.net/docs/E07 , password authentication to the shell servers is not permitted. Please upload an SSH key and try logging in again. SourceForge.net Support
Date: 2008-04-12 00:48 Sender: hinojosa Greetings, Unclear. I'll have to escalate this to the next team who may be able to help. Need anything else? Drop a comment into this support request. We'll get back on it! Cheers!, Daniel Hinojosa - the SourceForge.net support monkey P.S. - Want to avoid spam? Make sure you mark support requests Private when you need to send us your email address or other private information, so that spammers and other nefarians don't nab it. Then, bookmark the requests so that you can find the issue later if you are not logged in when you submit your request.
Date: 2008-04-11 17:55 Sender: bdpayne Any updates on this? It seems to be preventing me from making svn commits as well, so I'd like to see this fixed ASAP. Thanks...
Date: 2008-04-10 19:04 Sender: bdpayne No. The problem is the same when I use this host name.
Date: 2008-04-10 18:58 Sender: hinojosa Greetings, Hmmm. Try ssh bdpayne@shell.sourceforge.net. Does that work? Need anything else? Drop a comment into this support request. We'll get back on it! Cheers!, Daniel Hinojosa - the SourceForge.net support monkey P.S. - Want to avoid spam? Make sure you mark support requests Private when you need to send us your email address or other private information, so that spammers and other nefarians don't nab it. Then, bookmark the requests so that you can find the issue later if you are not logged in when you submit your request.

Attached File

Changes ( 14 )

Field	Old Value	Date	By
close_date	-	2008-04-18 13:16	fincher
status_id	Open	2008-04-18 13:16	fincher
close_date	2008-04-14 14:28	2008-04-16 04:19	bdpayne
status_id	Closed	2008-04-16 04:19	bdpayne
status_id	Open	2008-04-14 14:28	fincher
close_date	-	2008-04-14 14:28	fincher
assigned_to	hinojosa	2008-04-12 00:48	hinojosa
artifact_group_id	First Level Support	2008-04-12 00:48	hinojosa
close_date	2008-04-10 18:58	2008-04-10 19:04	bdpayne
status_id	Pending	2008-04-10 19:04	bdpayne
status_id	Open	2008-04-10 18:58	hinojosa
close_date	-	2008-04-10 18:58	hinojosa
assigned_to	nobody	2008-04-10 18:58	hinojosa
artifact_group_id	None	2008-04-10 18:58	hinojosa

SourceForge.net

Tracker: Support Requests

Comments ( 8 )

Attached File

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Changes ( 14 )

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