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JBidwatcher

Tracker: Bugs

5 Wrong Server - german users get no ebay buyer protection - ID: 1848471
Last Update: Comment added ( sf-robot )

After having sniped an article which happend to cause trouble (actually the
seller) I got forced to open a dispute @ ebay... then had to discover, that
eBay had silently "changed the rules" and now requires to open the dispute
on that site, where the auction was bought.

As a German user there would be a 25-200 Euro protection, but apparently
jBidwatcher used the US site and not the "browse target" site (.de).

Now Ebay blocks my request for opening a dispute via the German site and to
make it even better, it seems like I'm stuck with the damage as the US site
doesn't seem to have any fraud protection except when using Paypal.

Suggested solutions (and/or):
- Please warn users that NON-US residents may suffer from new eBay rules,
as sniping is done via US servers.

- Enable jBidwatcher to snipe on foreign eBay sites.



Nobody/Anonymous ( nobody ) - 2007-12-11 09:29

5

Closed

Wont Fix

Morgan Schweers

Auction Servers

Feature Request

Public


Comments ( 2 )




Date: 2008-03-05 03:20
Sender: sf-robotSourceForge.net Site Admin


This Tracker item was closed automatically by the system. It was
previously set to a Pending status, and the original submitter
did not respond within 14 days (the time period specified by
the administrator of this Tracker).


Date: 2008-02-19 18:06
Sender: cyberfoxSourceForge.net Subscriber and DonorProject AdminAccepting Donations


Greetings,
I will try to put a warning in the next version, but this is not a bug
that I can fix, at the core.

JBidwatcher relies on the content of the item view page and the bid
completion page, using various words and labels as 'landmarks' to find
content on the page. There's simply no way I can support all the languages
on their native sites, so JBidwatcher uses the 'ebay.com' site for all
actual actions on eBay.

The 'browse-to' target country site is exactly that. I tried really hard
to emphasize that you are just picking the 'Browse target', and it's just
the 'browse to site'.

I'll go ahead and put in an extra line that emphasizes it further, 'Note:
Bids will be placed via ebay.com."

Here's a screenshot, so you can see what I mean:
http://www.jbidwatcher.com/screenshots/ebay_config_ng.png

But the underlying issue won't be fixed. It's a huge amount of work (and
maintenance of that work) for a problem that only affects users when a
transaction goes bad. The vast majority of transactions don't.

The eBay.de site disapproves of sniping software, has sued
eBay.de-specific software, and I believe this is their attempt to cause
trouble for users of non-country-specific software to bid on items listed
on eBay.de.

I wish you the best of luck with your auctions!

-- Morgan Schweers, CyberFOX!



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Changes ( 6 )

Field Old Value Date By
status_id Pending 2008-03-05 03:20 sf-robot
close_date 2008-02-19 18:06 2008-03-05 03:20 sf-robot
status_id Open 2008-02-19 18:06 cyberfox
resolution_id None 2008-02-19 18:06 cyberfox
artifact_group_id None 2008-02-19 18:06 cyberfox
close_date - 2008-02-19 18:06 cyberfox