SourceForge.net

Tracker: Support Requests

5 Documentation needs updated - ID: 1783416

Last Update: Comment added ( burley )

Details:

Hello! My name is Jason Zavar and I work for OCLC, Online Computer Library
Center in Dublin, OH. I hope you can help me update the following
documentation as it is no longer current or at least point me to it's
location. I have contacted one of the OpenSiteSearch site administrators
and the doc writer. We are having a hard time determining the location of
this documentation (server)?

http://opensitesearch.sourceforge.net/docs/helpzone/main.html

I can't access this documentation from this site.
http://sourceforge.net/projects/opensitesearch/

-OR- from

https://sourceforge.net/search/?group_id=105401&type_of_search=docs

which indicates there is no documentation for this project.

We have received a couple of support requests. However, OCLC no longer
offers support for this product, so we need to try and update this
documentation. Again here is the URL:
http://opensitesearch.sourceforge.net/docs/helpzone/main.html

I would appreciate any help you can provide.

Jason Zavar
Product Specialist, Grid Services
OCLC, Online Computer Library Center, Inc.
6565 Kilgour Place -- MC436
Dublin, Ohio 43017
800-848-5878 ext. 5195
zavarj@oclc.org

Submitted:

Ralph LeVan ( ralphlevan ) - 2007-08-28 14:22

Priority:

Status:

Closed

Resolution:

None

Assigned:

David Burley

Category:

SF.net DocManager System

Group:

None

Visibility:

Public

Comment ( 1 )

Date: 2007-08-28 20:04 Sender: burley Greetings, We can't help you. But we will tell you where to go to get help. WHY WE CAN'T HELP YOU: You have submitted this support request to the SourceForge.net site support team. This issue appears to be related to a specific piece of software hosted on SourceForge.net. SourceForge.net provides hosting to more than 40,000 different Open Source software development projects. Each project hosted on SourceForge.net is responsible for providing their own file releases, documentation and support. To obtain support for this software, please make use of the support resources (Trackers, forums, mailing lists) provided by the project in question. WHERE TO GET HELP: Support for software hosted on SourceForge.net comes from the group that hosts their software project on the SourceForge.net site, not from the team who maintain the SourceForge.net site itself. TO GET TO THE PROJECT: If we were able to determine which project your request was related to, we provided a URL to that project as another comment to this request. Each project provides their own support; please see the support resources offered on their project page, such as Public Forums, Mailing Lists, or Support Forums. If we could not determine which project you were talking about, you will need to locate it on your own. You can find projects using the "Software/Group" Search box in the left navbar, if you know something about the project's name or description. If you need to determine which project released a file you downloaded, go to: https://sourceforge.net/support/filefinder.php FOLLOWUP: Should you have further questions or concerns regarding this matter, please submit a new support request (i.e. if you believe the SourceForge.net team may be of further assistance with regard to this particular inquiry, or you are still unsure of how to proceed). Thank you, SourceForge.net support

Date: 2007-08-28 20:04
Sender: burley

Greetings,

We can't help you. But we will tell you where to go to
get help.

WHY WE CAN'T HELP YOU:

You have submitted this support request to the SourceForge.net
site support team. This issue appears to be related to a
specific piece of software hosted on SourceForge.net.

SourceForge.net provides hosting to more than 40,000 different
Open Source software development projects. Each project hosted
on SourceForge.net is responsible for providing their own file
releases, documentation and support. To obtain support for
this software, please make use of the support resources
(Trackers, forums, mailing lists) provided by the project in
question.

WHERE TO GET HELP:

Support for software hosted on SourceForge.net comes from the
group that hosts their software project on the SourceForge.net
site, not from the team who maintain the SourceForge.net site
itself.

TO GET TO THE PROJECT:

If we were able to determine which project your request was
related to, we provided a URL to that project as another
comment to this request. Each project provides their own
support; please see the support resources offered on their
project page, such as Public Forums, Mailing Lists, or Support
Forums.

If we could not determine which project you were talking about,
you will need to locate it on your own. You can find projects
using the "Software/Group" Search box in the left
navbar, if you know something about the project's name or
description. If you need to determine which project released a
file you downloaded, go to:
https://sourceforge.net/support/filefinder.php

FOLLOWUP:

Should you have further questions or concerns regarding this
matter, please submit a new support request (i.e. if you
believe the SourceForge.net team may be of further assistance
with regard to this particular inquiry, or you are still unsure
of how to proceed).

Thank you,

SourceForge.net support

Attached File

Changes ( 3 )

Field	Old Value	Date	By
status_id	Open	2007-08-28 20:04	burley
assigned_to	nobody	2007-08-28 20:04	burley
close_date	-	2007-08-28 20:04	burley

SourceForge.net

Tracker: Support Requests

Comment ( 1 )

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Changes ( 3 )

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