The Lok Jack GSB Student Solution Centre

5 Additional Status - ID: 1424062

Last Update: Comment added ( anilramn )

Details:

Create an additional status for a ticket. This status
is "On Hold". There should be an area in admin to add
extra status in case there is a need.

Submitted:

Shivan Jaikaran ( shivanj ) - 2006-02-04 14:30

Priority:

Status:

Closed

Resolution:

None

Assigned:

Nobody/Anonymous

Category:

Interface Improvements (example)

Group:

Next Release (example)

Visibility:

Public

Date: 2006-02-08 13:22 Sender: anilramn Logged In: YES user_id=999076 Additional status settings are now taked from the status table in the database.
Date: 2006-02-04 14:40 Sender: shivanj Logged In: YES user_id=1403677 Although the staff is allowed to change the status from Open to Close, there should be a drop down box to change the status. The drop down box should pull the data from the database table.

Field	Old Value	Date	By
status_id	Open	2006-02-08 13:22	anilramn
close_date	-	2006-02-08 13:22	anilramn