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Tracker: Support Requests

5 Project web services issue - ID: 1384780
Last Update: Comment added ( sf-robot )

Hi, i ´m try to setup one php script and it propmt to i
set 2 temp folders to 0777 , i set with WinSCP but i
cannot write to this folder and the sript still propmt
that this folders are inaccessible.

What i do to have 2 777 folder ?
Thank you !


Bruno Souza Cabral ( bratao ) - 2005-12-19 00:45

5

Closed

None

Erich Zigler

Project Web Services

First Level Support

Public


Comments ( 3 )

Date: 2006-01-14 03:20
Sender: sf-robotSourceForge.net Site Admin

Logged In: YES
user_id=1312539

This Tracker item was closed automatically by the system. It was
previously set to a Pending status, and the original submitter
did not respond within 14 days (the time period specified by
the administrator of this Tracker).


Date: 2005-12-19 14:30
Sender: ziglerSourceForge.net Subscriber

Logged In: YES
user_id=1243797

Greetings,
On 2005-08-15 we made a change to our project web servers
remounting all home directories to read-only for security
reasons. This change was originally slated for 2005-02 but
was postponed until 2005-08. More information may be found
in our Site Status:

( 2005-08-11 13:17:39 - Project Web Service ) As per the
previous announcement in the sitewide newsletter sent on
2005-02-28, the project home directories on the project web
servers will be mounted read-only on 2005-08-15 at 9:00 AM.
We highly recommend moving to a database storage mechanism
(the MySQL server we provide) or the new directory tree
provided for all data writing needs from the project web
servers. This operation is described in the following site
document:
https://sourceforge.net/docman/display_doc.php?docid=4297&group_i
d=1#permissions

The change was made on Monday morning:

( 2005-08-15 10:53:57 - Project Web Service ) Inquiries
regarding Internal Service Errors should be directed to the
administrator for the project managing that project web
site; some web-based applications (maintained by individual
projects) will malfunction due to the read-only remount of
the project group directories; data needs to be moved to the
project MySQL database, or the /tmp/persistent directory
structure as per
https://sourceforge.net/docman/display_doc.php?docid=4297&group_i
d=1#permissions

If you have any further questions please let us know.

Thank you,

Erich Zigler
First Level Technical Support, SourceForge.net


Date: 2005-12-19 14:30
Sender: ziglerSourceForge.net Subscriber

Logged In: YES
user_id=1243797

Greetings,

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Changes ( 7 )

Field Old Value Date By
status_id Pending 2006-01-14 03:20 sf-robot
close_date 2005-12-19 14:30 2006-01-14 03:20 sf-robot
assigned_to nobody 2005-12-19 14:30 zigler
status_id Open 2005-12-19 14:30 zigler
close_date - 2005-12-19 14:30 zigler
summary Cant set file and directory permitions 2005-12-19 14:30 zigler
category_id Project Shell Services 2005-12-19 14:30 zigler