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EmForge: Workflow Bug-Tracking and Wiki	2,666	99.05%	2007-03-21	2009-07-20	11,353
J2EE-based, Open-Source, Workflow-Based integrated solution for managing software development process. It includes jBPM based bug tracking & task management, wiki-based document management, project planning, JasperReports reporting and many more Topic: Ticketing Systems, Version Control, Project Management User Interface: Web-based Programming Language: Java License: GNU Library or Lesser General Public License (LGPL) Intended Audience: Developers Development Status: 4 - Beta Database Environment: Microsoft SQL Server, PostgreSQL (pgsql), JDBC					Download Now!
Mibew Messenger	1,101	99.61%	2007-05-07	2009-07-15	37,813
"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. Topic: Ticketing Systems, CRM, Chat User Interface: Web-based Translations: English, Russian, French, Spanish, Chinese (Traditional), German, Polish, Brazilian Portuguese, Italian Programming Language: PHP Operating System: OS Independent (Written in an interpreted language) License: Eclipse Public License, GNU General Public License (GPL) Intended Audience: Customer Service, Telecommunications Industry Development Status: 5 - Production/Stable Database Environment: MySQL					Download Now!
Traq	59,993	78.64%	2009-01-07	2009-07-12	1,084
Traq is a PHP5+ and MySQL4+ based Project Tracking system with the ability to host multiple projects. Traq isn't just a ticket tracker, you can track "Milestones" of your project via the Roadmap/Milestone feature. Topic: Ticketing Systems, Software Development User Interface: Web-based Translations: English Programming Language: PHP Operating System: OS Independent (Written in an interpreted language) License: BSD License Intended Audience: Advanced End Users, Developers Development Status: 5 - Production/Stable Database Environment: SQL-based					Download Now!
BugTracker.NET	377	99.87%	2002-11-10	2009-07-07	248,175
A web-based bug or issue tracker written using ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html Topic: Ticketing Systems, Software Development User Interface: Web-based Translations: English Programming Language: ASP, C#, ASP.NET Operating System: 32-bit MS Windows (NT/2000/XP), All 32-bit MS Windows (95/98/NT/2000/XP), WinXP, Win2K License: GNU General Public License (GPL) Intended Audience: Developers Development Status: 5 - Production/Stable Database Environment: SQL-based					Download Now!
Lippu - Simple PHP Help Desk (helpdesk)	59,153	78.94%	2009-05-12	2009-06-19	469
A simple web based help desk with no need for a database as all data is stored in XML files. Features include: Job Allocation, Job Progress, Email Notifications, System Tray Notifications of New Jobs, Users can View Job Progress, Simple Statistics. Topic: Ticketing Systems Translations: English Programming Language: PHP Operating System: OS Independent (Written in an interpreted language) License: BSD License Intended Audience: Management, System Administrators Development Status: 4 - Beta					Download Now!
Support Incident Tracker	4,999	98.22%	2006-02-20	2009-06-03	15,048
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them. Topic: Ticketing Systems, Project Management, CRM User Interface: Web-based Translations: Chinese (Simplified), Lithuanian, French, German, English, Spanish, Italian, Japanese, Chinese (Traditional), Danish, Portuguese, Russian, Brazilian Portuguese, Dutch Programming Language: PHP Operating System: OS Independent (Written in an interpreted language) License: GNU General Public License (GPL) Intended Audience: Information Technology Development Status: 5 - Production/Stable Database Environment: MySQL					Download Now!
Package request tracking system	78,432	72.07%	2009-05-03	2009-05-04	32
An online system for an operating system which maintains a package repository to keep track of user's package requests; and which packager is working on which package. Topic: Ticketing Systems, Agile development tools Programming Language: PHP Operating System: Linux License: GNU General Public License (GPL) Intended Audience: Developers Development Status: 4 - Beta					Download Now!
PHD Help Desk	1,470	99.48%	2006-06-15	2009-04-30	23,717
PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English Topic: Ticketing Systems, CRM User Interface: Web-based Translations: Spanish, English Programming Language: JavaScript, PHP Operating System: OS Independent (Written in an interpreted language) License: GNU General Public License (GPL) Intended Audience: End Users/Desktop, Information Technology Development Status: 5 - Production/Stable Database Environment: MySQL					Download Now!
eCRISP-X	41,679	85.16%	2008-05-22	2009-03-12	532
The e-Crime Reporting and Incident Sharing Project via XML, is developing a repository of conversion tools and utilities to make it easier to convert proprietary data formats to IETF IODEF (RFC 5070) XML reports. Topic: Ticketing Systems, SOAP, XML License: GNU General Public License (GPL) Intended Audience: Telecommunications Industry, Financial and Insurance Industry Development Status: 2 - Pre-Alpha Database Environment: XML-based					Download Now!
OneOrZero Helpdesk	14,140	94.97%	2004-11-09	2009-03-01	166,296
OneOrZero Helpdesk and Task Management System is a powerful enterprise helpdesk system used by companies and groups large and small to manage information and requests in their organization. Visit http://www.oneorzero.com for more information. Topic: Ticketing Systems, CRM, Other/Nonlisted Topic User Interface: Web-based Translations: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Hebrew, Brazilian Portuguese Programming Language: PHP, JavaScript Operating System: All 32-bit MS Windows (95/98/NT/2000/XP), OS Independent (Written in an interpreted language), All POSIX (Linux/BSD/UNIX-like OSes), Cygwin (MS Windows) License: GNU General Public License (GPL) Intended Audience: End Users/Desktop, Quality Engineers, System Administrators, Customer Service, Education, Information Technology Development Status: 5 - Production/Stable Database Environment: SQL-based, MySQL					Download Now!