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Search results in projects found for "\"help desk\""

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PHD Help Desk

100.00%
98.42% 4,550 2006-06-15 2009-04-30 24,278
PHD Help Desk - Screenshot Image PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
  • Topic: CRM, Ticketing Systems 
  • User Interface: Web-based
  • Translations: Spanish, English
  • Programming Language: JavaScript, PHP
  • Operating System: OS Independent (Written in an interpreted language)
  • License: GNU General Public License (GPL)
  • Intended Audience: End Users/Desktop, Information Technology
  • Development Status: 5 - Production/Stable
  • Database Environment: MySQL
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Sinergia

50.00%
98.15% 5,312 2006-05-23 2008-10-20 20,508
Sinergia - Screenshot Image Sinergia is web based framework for developing help desk solutions in C#, NET 3.5. Customization is supported at the data structure and business process levels with workflow foundation.
  • Topic: CRM, Enterprise, To-Do Lists 
  • User Interface: Web-based
  • Translations: English
  • Programming Language: JavaScript, C#, ASP.NET
  • Operating System: 32-bit MS Windows (NT/2000/XP), Microsoft Windows Server 2003
  • License: GNU General Public License (GPL)
  • Intended Audience: Developers, Customer Service, Information Technology, Advanced End Users
  • Development Status: 3 - Alpha
  • Database Environment: Microsoft SQL Server
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BlueOxygen Obat Tracker - Help Desk

70.71%
94.65% 15,377 2006-05-13 2006-06-20 928
Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.
  • Topic: Time Tracking 
  • User Interface: Web-based
  • Translations: Indonesian
  • Programming Language: Java
  • Operating System: OS Independent (Written in an interpreted language)
  • License: Apache License V2.0
  • Intended Audience: End Users/Desktop
  • Development Status: 4 - Beta
  • Database Environment: MySQL
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Request Control

70.71%
94.62% 15,465 2003-08-22 2004-02-24 1,944
Request Control is a automation software for a help desk service, where tickets for troubleshooting are opened and tracked by the help desk service employees in order to control the whole lifecycle of a problem.
  • Topic: Office/Business 
  • User Interface: Web-based
  • Translations: English, Brazilian Portuguese
  • Programming Language: PHP, PL/SQL
  • Operating System: Linux, All POSIX (Linux/BSD/UNIX-like OSes)
  • License: GNU General Public License (GPL)
  • Intended Audience: Customer Service
  • Development Status: 5 - Production/Stable, 7 - Inactive
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zenTrack - project/bug tracking software

50.00%
93.88% 17,576 2001-03-14 2009-01-26 70,899
zenTrack - project/bug tracking software - Screenshot Image Highly configurable bug tracking, project management, and help desk solution. Project focus is on configurability, usability, and clean code.
  • Topic: Quality Assurance, Project Management, Resource Booking 
  • User Interface: Web-based
  • Translations: English, French, Spanish, German, Portuguese, Italian, Swedish
  • Programming Language: PHP
  • Operating System: OS Independent (Written in an interpreted language)
  • License: GNU General Public License (GPL)
  • Intended Audience: Developers, End Users/Desktop, System Administrators, Quality Engineers, Customer Service, Information Technology
  • Development Status: 5 - Production/Stable
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Cassandra helpdesk: send tickets easily

50.00%
91.94% 23,158 2007-06-22 2008-04-16 5,381
Cassandra helpdesk: send tickets easily - Screenshot Image The Cassandra helpdesk is a client-based help desk application for customer support. The objective is to achieve a substantial easement of customer support for both, the constituent and its customers.
  • Topic: Project Management, Quality Assurance, Systems Administration 
  • User Interface: Win32 (MS Windows), .NET/Mono
  • Translations: German, English
  • Programming Language: Visual Basic .NET
  • Operating System: All 32-bit MS Windows (95/98/NT/2000/XP), Win2K, WinXP, Microsoft Windows Server 2003
  • License: Apache License V2.0
  • Intended Audience: Information Technology, System Administrators, Quality Engineers, End Users/Desktop, Customer Service, Telecommunications Industry
  • Development Status: 5 - Production/Stable
  • Database Environment: XML-based
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Knodesk: Knowledge desktop database.

50.00%
91.13% 25,490 2001-07-19 2003-02-12 3,991
The proyect is a web based software made with PHP and MySQL to support a Help desk and a knowledge data base. It is posible to add new customers, modify customers, add new jobs/requests, modify jobs, make reports based in dates etc.
  • Topic: WWW/HTTP, Front-Ends 
  • User Interface: Web-based
  • Translations: Spanish, English
  • Programming Language: PHP
  • Operating System: Linux, OS Independent (Written in an interpreted language), All POSIX (Linux/BSD/UNIX-like OSes)
  • License: GNU General Public License (GPL)
  • Intended Audience: System Administrators, End Users/Desktop
  • Development Status: 5 - Production/Stable, 1 - Planning
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Primary Support

50.00%
88.92% 31,842 2009-03-13 N/A 0
An online PHP/mySQL help-desk system, designed to support feeder primary schools, managed by a Secondary Hub-School
  • Topic: Administration, Front-Ends 
  • Programming Language: PHP
  • License: GNU General Public License (GPL)
  • Intended Audience: Education
  • Development Status: 3 - Alpha

Open Help Desk Management System

70.71%
88.56% 32,873 2006-06-12 N/A 0
An enterprise-grade help desk management system based on a Service Oriented Architecture (SOA)
  • Topic:  
  • Programming Language: Java
  • License: GNU General Public License (GPL)
  • Intended Audience: End Users/Desktop
  • Development Status: 1 - Planning

JDesk

50.00%
87.05% 37,209 2009-01-25 N/A 0
JDesk - Screenshot Image JDesk is a Help Desk open source software written in Java.
  • Topic: Service Support 
  • User Interface: Web-based
  • Translations: Brazilian Portuguese, English
  • Programming Language: Java, JSP
  • License: GNU General Public License (GPL)
  • Development Status: 1 - Planning, 2 - Pre-Alpha
  • Database Environment: JDBC

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