An enterprise-class CRM and more!Read More
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite.
Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at https://www.vtiger.com/
- End to end sales cycle management from campaigns, leads, potentials, quotes, invoices..
- Support automation using a customer portal and support tickets
- Data import & export via CSV files, web-to-lead forms, reports & customizable user dashboards
- Role based access control
- Mobile applications
- Workflows, tasks, and project management
- Outlook, Thunderbird, Firefox, & Gmail plugins
- Extensions marketplace for additional plugins
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System is great for information track and organization: I have everything I need for Customer, Sales and Invoicing as well as for tasklist. However reporting with grouped summaries and analytic was poor - just the detailed lists available. As a solution this, I found Advanced Reporting Tool for vTiger (by IT Sapiens): Really powerful with lots of reporting options and charts. As for Invoice and Quote creation - the PDF Maker is really good addition (by its4you)
I was a huge fan of this Open Source CRM (as a code contributor also). But it is no more comptabile with last PHP version (lasted version supported is PHP 5.2, and now PHP 5.6 was just released) and is seems there is no road map to fix this. It mean this project will die sooner or later. Considering that, nobody can seriously go on production with this solution.
It very nice for Enterprise CRM Management
Very poor customer service. They invoice on regular basis and debit my credit card with more users than actually existing in the application. Very poor issues/feedback collection and fixing (from not replying to emails to letting me talking alone on the chat while explaining the issues). Strongly NOT recommended!