Overview

Vtiger CRM enables sales, support, and marketing teams to organize ...

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Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite.

Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at https://www.vtiger.com/

Features

  • End to end sales cycle management from campaigns, leads, potentials, quotes, invoices..
  • Support automation using a customer portal and support tickets
  • Data import & export via CSV files, web-to-lead forms, reports & customizable user dashboards
  • Role based access control
  • Mobile applications
  • Workflows, tasks, and project management
  • Outlook, Thunderbird, Firefox, & Gmail plugins
  • Extensions marketplace for additional plugins
  • PHP version support up to 5.4

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Reviews (85)

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Highest Rated

1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

Has all the functionality we need: Customers, Contacts, e-mailing, Sales Automation, good Quote and Invoice creation in PDF, Calendar, reminders and task planning Very good with Advanced Calendar for vTiger plugin including Google Cal sync.

alexmoon1
vs

Lowest Rated

1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

Fatal Errors in the start on PHP 5.4.* I tried to fix it but errors are appearing one after the other.

katropine
roblafanto
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

System is great for information track and organization: I have everything I need for Customer, Sales and Invoicing as well as for tasklist. However reporting with grouped summaries and analytic was poor - just the detailed lists available. As a solution this, I found Advanced Reporting Tool for vTiger (by IT Sapiens): Really powerful with lots of reporting options and charts. As for Invoice and Quote creation - the PDF Maker is really good addition (by its4you)

Posted 09/03/2014
openconcept
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

I was a huge fan of this Open Source CRM (as a code contributor also). But it is no more comptabile with last PHP version (lasted version supported is PHP 5.2, and now PHP 5.6 was just released) and is seems there is no road map to fix this. It mean this project will die sooner or later. Considering that, nobody can seriously go on production with this solution.

Posted 06/25/2014
thammathats
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

It very nice for Enterprise CRM Management

Posted 06/17/2014
strategescu
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

Very poor customer service. They invoice on regular basis and debit my credit card with more users than actually existing in the application. Very poor issues/feedback collection and fixing (from not replying to emails to letting me talking alone on the chat while explaining the issues). Strongly NOT recommended!

Posted 03/02/2014
branzit
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

Great out of the box and well documented functions, with the right PHP version it works great. Tried PipeDrive, Freelance Cockpit 2, Zurmo, many others and this one beats them all so far.

Posted 12/22/2013
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