Frequently Asked Questions
Do I need anything else to make the program work?
If you are using Windows XP or lower, you may need to install Microsoft .NET which is free, to enable the program to work with your system.
What sites does the program support?
YouTube, DailyMotion, Google Video, Megavideo, Metacafe and Vimeo.
Why can't I download certain videos?
Some videos are not available for download due to some of the following reasons:
it is blocked in your country or restricted to a country
it has an age restriction
you can't access the website you are downloading from
What happens if the program stops working?
If the program does not work due to issues with downloading within the program, we will endeavor to make a fix for this as soon as possible. Failing this, we will do our best to offer any solution we can via our website.
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