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• Code committed

  jpewdev committed patchset 92 of module proHD to the Profuturus Help Desk CVS repository, changing 2 files

  posted by jpewdev 337 days ago

• File released: /prohd/0.6.0/proHD-0.6.0.zip

  posted 337 days ago

• File released: /prohd/0.6.0/proHD-0.6.0-local.zip

  posted 337 days ago

• Code committed

  jpewdev committed patchset 91 of module proHD to the Profuturus Help Desk CVS repository, changing 118 files

  posted by jpewdev 337 days ago

• prohd 0.6.0 file released: proHD-0.6.0.zip

  12/3/2008 * Fixed todo list counting 11/21/2008 * Wrote Documentation 10/22/2008 * Added version upgrade functions * Changed user full name to two seperate fields (First name and last name) * Added ability for system administrators to change the way users are displayed in lists * Added search for user manager 10/15/2008 * Added Helpticket IO generator 10/10/2008 * Fixed bug with report generator 10/8/2008 * Fixed bug with UF_name_uid function * Moved for_user option in helptickets to a user row instead of a user class * Fixed bug with print IO generator 10/3/2008 * Restructured the way inheritance of procedures and their scope is controlled. It is more straight forward now. * Added IO generators for tables to abstract the generation of column input and output * Added ability for custom IO generators to be written for search results, and a site option to change them * Added last user modified field to helptickets * Moved note management to a function of a helpticket * Added option that causes adding a note to update a helptickets last modified date * Added a Printer Friendly page IO generator * Fixed bug with mail table needing to use an IO generator 9/5/2008 * Fixed a bug with determining users access privledges that prevented non-admin rep users from creating tickets * Added option to hide the note privledges selection from users when creating a new note 8/25/2008 * Fixed bug that caused E-mail to not display numbers prefixed with a $ 4/16/2008 * Finished Local Authentication 4/14/2008 * Worked on Local Authentication 4/8/2008 * Wrote some more of the users manual * Added timediff User Defined Function 3/26/2008 * Added search sort option to user info 1/30/2008 * Added "Send E-mail" link to helptickets 1/25/2008 * Added Submitted By field 1/14/2008 * Fixed bug with query language that caused errors when the DATA_DELIMIT character (-) was used in a clause 11/12/2007 * Added query iteration to column sums and counts. * Added function parsing to notes 11/8/2007 * Fixed a few bugs with the Printer Friendly Page. * Added MOTD 11/2/2007 * Finished Printer Friendly Page 11/1/2007 * Worked on Printer Friendly Page for Helptickets 9/7/2007 * Fixed bug that caused no email to be generated when a non-rep changed a ticket. 9/5/2007 * Added "Last Updated" field to helptickets * Tracked down a pesky bug that caused the database to return strings instead of Integers on DB_TYPE_INT fields. * Added an option to not send e-mail 9/4/2007 * Added option to change the sorting order of helpticket notes * Added "Closed By" field to helptickets * Implemented Singleton design for logged in user... need to use it everywhere and replace calls to user_table->get_user() 8/24/2007 * Fixed bug with default values for boolean fields. 8/7/2007 * Added site icons 8/6/2007 * Added Todo Titles * Added "Create Todo Titles" option - It creates a title in the helpticket todo list with the name of the todo 8/3/2007 * Fixed MySQL Driver to properly sum timestamps 8/2/2007 * Commented out Standard Deviation... It wasn't that useful and required a lot more time to calculate * Added a Total row to the bottom of the reports 8/1/2007 * Added Standard Deviant to Reports 7/31/2007 * Worked on Help Documentation * Fixed a bug with the way that pages are scrolled through in the search results (pages wouldn't advance using IE). 7/15/2007 * Changed the way todo lists are stored in the helpticket table (same idea of serializing an array, just a different format of array). * Added option to enable/disable whether users that do not exist are created when they first logon. * Added display to the options page so admins can see what they date & date/time display will look like. * Discovered that register_globals was on in my development enviroment (oops). Disabled it and fixed a few bugs. 7/17/2007 * Added field-level virtual fields * Removed user_field_access class * Added TODO list * Added Rep option that chooses where to display the todo list. * Implemented Todo list template managment 7/5/2007 * Fixed bug with user's logging in with the wrong case user names. 7/3/2007 * Fixed bug with username cases. A user would login with a case that was not the same as their stored username, and thus when the rep went to view their tickets, their name was not associated with them 6/28/2007 * Added multiple keyword search to Full Text Search, and Normal Searches 6/27/2007 * Added Reply To option. 6/25/2007 * Made notes you create always visible to yourself (regardless of their visibility permission), and removed the restriction that you can only create notes at levels you can read.... This allows the Users in multiple user environments to create notes that only they and reps or admins can see. * Made rows/tables only generate SQL for data that was changed instead of all the fields in a row. * Forced users to update their required fields when they log in. * Did a lot of help documentation. 6/21/2007 * Implemented options table, and most of the options in the system. 6/20/2007 * Finished implementing relational search. * Added date restrictions to the report generator * Added full user names to helpticket drop down boxes for users and reps * Implemented cross refrence searches in the query language, and in the search page for notes. 6/19/2007 * Added renaming of views and a confirmation before deleting. * Worked on relational search operators * Made it so that admins can opt individual users out of e-mail messages.

  posted 338 days ago

• prohd 0.6.0 file released: proHD-0.6.0-local.zip

  12/3/2008 * Fixed todo list counting 11/21/2008 * Wrote Documentation 10/22/2008 * Added version upgrade functions * Changed user full name to two seperate fields (First name and last name) * Added ability for system administrators to change the way users are displayed in lists * Added search for user manager 10/15/2008 * Added Helpticket IO generator 10/10/2008 * Fixed bug with report generator 10/8/2008 * Fixed bug with UF_name_uid function * Moved for_user option in helptickets to a user row instead of a user class * Fixed bug with print IO generator 10/3/2008 * Restructured the way inheritance of procedures and their scope is controlled. It is more straight forward now. * Added IO generators for tables to abstract the generation of column input and output * Added ability for custom IO generators to be written for search results, and a site option to change them * Added last user modified field to helptickets * Moved note management to a function of a helpticket * Added option that causes adding a note to update a helptickets last modified date * Added a Printer Friendly page IO generator * Fixed bug with mail table needing to use an IO generator 9/5/2008 * Fixed a bug with determining users access privledges that prevented non-admin rep users from creating tickets * Added option to hide the note privledges selection from users when creating a new note 8/25/2008 * Fixed bug that caused E-mail to not display numbers prefixed with a $ 4/16/2008 * Finished Local Authentication 4/14/2008 * Worked on Local Authentication 4/8/2008 * Wrote some more of the users manual * Added timediff User Defined Function 3/26/2008 * Added search sort option to user info 1/30/2008 * Added "Send E-mail" link to helptickets 1/25/2008 * Added Submitted By field 1/14/2008 * Fixed bug with query language that caused errors when the DATA_DELIMIT character (-) was used in a clause 11/12/2007 * Added query iteration to column sums and counts. * Added function parsing to notes 11/8/2007 * Fixed a few bugs with the Printer Friendly Page. * Added MOTD 11/2/2007 * Finished Printer Friendly Page 11/1/2007 * Worked on Printer Friendly Page for Helptickets 9/7/2007 * Fixed bug that caused no email to be generated when a non-rep changed a ticket. 9/5/2007 * Added "Last Updated" field to helptickets * Tracked down a pesky bug that caused the database to return strings instead of Integers on DB_TYPE_INT fields. * Added an option to not send e-mail 9/4/2007 * Added option to change the sorting order of helpticket notes * Added "Closed By" field to helptickets * Implemented Singleton design for logged in user... need to use it everywhere and replace calls to user_table->get_user() 8/24/2007 * Fixed bug with default values for boolean fields. 8/7/2007 * Added site icons 8/6/2007 * Added Todo Titles * Added "Create Todo Titles" option - It creates a title in the helpticket todo list with the name of the todo 8/3/2007 * Fixed MySQL Driver to properly sum timestamps 8/2/2007 * Commented out Standard Deviation... It wasn't that useful and required a lot more time to calculate * Added a Total row to the bottom of the reports 8/1/2007 * Added Standard Deviant to Reports 7/31/2007 * Worked on Help Documentation * Fixed a bug with the way that pages are scrolled through in the search results (pages wouldn't advance using IE). 7/15/2007 * Changed the way todo lists are stored in the helpticket table (same idea of serializing an array, just a different format of array). * Added option to enable/disable whether users that do not exist are created when they first logon. * Added display to the options page so admins can see what they date & date/time display will look like. * Discovered that register_globals was on in my development enviroment (oops). Disabled it and fixed a few bugs. 7/17/2007 * Added field-level virtual fields * Removed user_field_access class * Added TODO list * Added Rep option that chooses where to display the todo list. * Implemented Todo list template managment 7/5/2007 * Fixed bug with user's logging in with the wrong case user names. 7/3/2007 * Fixed bug with username cases. A user would login with a case that was not the same as their stored username, and thus when the rep went to view their tickets, their name was not associated with them 6/28/2007 * Added multiple keyword search to Full Text Search, and Normal Searches 6/27/2007 * Added Reply To option. 6/25/2007 * Made notes you create always visible to yourself (regardless of their visibility permission), and removed the restriction that you can only create notes at levels you can read.... This allows the Users in multiple user environments to create notes that only they and reps or admins can see. * Made rows/tables only generate SQL for data that was changed instead of all the fields in a row. * Forced users to update their required fields when they log in. * Did a lot of help documentation. 6/21/2007 * Implemented options table, and most of the options in the system. 6/20/2007 * Finished implementing relational search. * Added date restrictions to the report generator * Added full user names to helpticket drop down boxes for users and reps * Implemented cross refrence searches in the query language, and in the search page for notes. 6/19/2007 * Added renaming of views and a confirmation before deleting. * Worked on relational search operators * Made it so that admins can opt individual users out of e-mail messages.

  posted 338 days ago

• Code committed

  jpewdev committed patchset 90 of module proHD to the Profuturus Help Desk CVS repository, changing 3 files

  posted by jpewdev 346 days ago

• Tracker artifact added

  Anonymous created the Reps cannnot view certain tickets artifact

  posted by nobody 348 days ago

• Code committed

  jpewdev committed patchset 89 of module proHD to the Profuturus Help Desk CVS repository, changing 14 files

  posted by jpewdev 358 days ago

• Code committed

  jpewdev committed patchset 88 of module proHD to the Profuturus Help Desk CVS repository, changing 5 files

  posted by jpewdev 388 days ago