PHP Ticket System is a small PHP MySQL trouble ticket or work ordersystem that is a work in progress.
At this point you can add user, categories, groups, and locations. End users are directed to a different view than the Admins/Techs/Help Desk users.
End users can only submit tickets at this point using the portal once they login. In the future I hope to have the system set up to check an IMAP account for tickets.
LDAP Integration, assign LDAP groups to access leves, system groups, locations.
Ticket Routing, Quick Open, Assign, Close, for example Password Resets, General Question Phone Calls.
Thank you for your work.
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One of the easiest apps to use
small and efficient and gets the job done.