OTRS Bridge

beta
5.0 Stars (1)
1 Download (This Week)
Last Update:

Description

OTRS Bridge is an open-source PHP script that allows you to take agent emails from 3rd party ticketing solutions and integrate them better with OTRS transparently. Currently best suited to operation with RT (Request Tracker).

OTRS Bridge Web Site

Features

  • Integrates OTRS with 3rd party ticketing solutions
  • Written in PHP
  • Transparent to OTRS
  • Handles comments in tickets
  • Relatively lightweight

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User Reviews

  • jmwebslave
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Blatant self-appraisal here; does what it says it does.

    Posted 01/12/2010
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Additional Project Details

Intended Audience

System Administrators

User Interface

Command-line

Programming Language

PHP

Registered

2010-01-11
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