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Helpdesk environment designed for useability, intuitiveness, and functionality FIRST, and beancounting and metrics SECOND. Most helpdesk software is engineered in the reverse order - hence the bad mood of most helpdesk support staff ;-)

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Project Admins: debruijn
Operating System: All 32-bit MS Windows (95/98/NT/2000/XP), All POSIX (Linux/BSD/UNIX-like OSes), Linux
License: GNU General Public License (GPL)
Category: Front-Ends, Systems Administration

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