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Good time of day everyone. Would greatly appreciate if anyone give me a tip on how to add "upload" function in the new support ticket form. Think it will be useful if a user may upload a screenshot or any other file.
I've installed apache, php just 5 minutes ago for the first time in my life:)))
Just need some guideline on what php files should I modify.
Thanks.
2009-08-18 12:28:12 UTC by skaga
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I seem to remember it uses the email field in teh employee record as the login name.
2009-07-08 15:52:19 UTC by daremo18
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Hi,
I am having a problem where when I try to login using the "text" setting I get an error that says "User not found".
I have tried all different cobinations of the user names incl "Administrator", "Default", "Administrator, Default". I am able to login ok when the login setting is at "select".
Does anyone have any...
2009-02-24 11:34:49 UTC by xpunklex
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UPDATE:
Changing the case of the tables in /inc/schema/openit.links.ini had some of its own problems I didn't catch at first. Instead, I had to change the table names to Title Case in /inc/schema/openit.ini and every table definition in /inc/classes/.
2008-12-01 19:25:10 UTC by kd7rgp
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This issue has been resolved, but I thought I would post the solution:
Setup:
OpenIT 3.0.1 (Upgraded from 2.x)
After adding some custom fields, I ran /tools/OnlineregenDO.php to update the schema and classes.
Problem:
I received "DB_DataObject Error: joinAdd: ___ not linked with ___" errors when accessing most pages in OpenIT and the data would not display.
Solution:
My...
2008-11-27 02:51:25 UTC by kd7rgp
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Add the field to /inc/schema/openit.ini
ex: User = 2.
2008-11-27 02:08:23 UTC by kd7rgp
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Actualy /inc/settings.ini file is not protected from be viewed directly in a webrowser.
For example http://mysite.com/helpdesk.inc/setings.ini expose directly sensible datas like databases connection string.
this is realy bad and dangerous.
For Apache, to protect this file, add an .htaccess file with this directives :
Order allow,deny
Deny from all
.
2008-10-28 15:21:31 UTC by miniwark
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DB_DataObject Error: Connect failed, turn on debugging to 5 see why.
2008-09-22 03:23:19 UTC by nzulfaizan
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Hey thanks!
1. yes, php + mysql-dbs + phpmysql
2. if i put it local, of cause i get an failure: "Directory Listing Denied This Virtual Directory does not allow contents to be listed.", because i have no xampp installed
3. my isp supports php!
4. no, i have a real url, and i used the install.txt...
-> i think i have some kind of other problem on a level like rights (by in...
2008-04-17 17:40:07 UTC by sr7
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Hi all
I want to ajust the home-page of openIT, but you'd think it would be in index.php (and if i click on the Home button i will be redirected to index.php, but nowhere in that source is any sign of HTML code.
Also in the common.php is no sign of it.
Where must I look?.
2008-04-17 09:04:39 UTC by datomassinoinc
