2009-10-08 21:20:01 UTC
Shihab;
The PDF file you listed is the Fee Sheet instructions. In the Fee Sheet you will find a "Copay" button. When clicked, it adds a line on which you can put the payments received at that visit.
The Copay field in each insurance in Demographics is a free-form field with no logic outcome, and allows you to enter a value (say if it is always $20) or any text you wish to use, as it is merely an indicator. When you factor in variable payments based on annual out of pocket and other deductibles, you can see that programming to have it predict what you need to collect is near impossible. But collection of the payment is entered elsewhere. A safe rule of thuimb is to collect whatever their insurance card says is a copay, but that is no assurance you will not have to bill for more later. Hope that helps.
Joe Holzer Idea Man 315-622-9241 im@holzerent.com
http://www.holzerent.com