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unexpectedly, they need to be present for the whole thing to start, same for mysql, must be up and running before tomcat starts.
2009-08-30 12:02:58 UTC by pagemeeting
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Just tested it again, it still works on my PC. All I can suggest is send you a zip of the whole itracker folder maybe. Also note that if mysql is stopped, itracker won't start either.
2009-08-30 11:58:45 UTC by pagemeeting
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I've tried puting war file and itracker in different folders with no help. I did not download those jar files yet couse sure this problem is not about them at this stage.
anyway thanks for help i'll give a go to jira as you say i see there is no support on this issue.
2009-08-30 11:50:22 UTC by othernamen
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I did this a long time ago, I don't remember if I did anything else, but that was the main problem. the war file was located at the wrong place when used as you would normally do.
Also you have to install 2 .jar files in the lib folder, mailapi.jar and activation.jar which are not in the tomcat distrib, and must downloaded from Sun's site. I can't remember where I got them, but it was easy to...
2009-08-30 10:45:28 UTC by pagemeeting
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Hi,
thanks for quick reply. But don't know what you mean. I'am putting itracker under webapps directory(looks like /var/lib/tomcat6/webapps/itracker/). I tried copying content manualy, also i tried putting itracker.war file into webapps directory, then restarting tomcat. Tomcat extracts that file successfully but when i trying to connect localhost:8080/itracker it gives me "404"...
2009-08-30 10:21:47 UTC by othernamen
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See my previous posts on the subject, it a folder tree problem. Bring manually the unzipped folder itracker one step up, to get it right under webapps.
2009-08-30 09:26:56 UTC by pagemeeting
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Also i have configured mysql to have username and password. i've edited in /WEB-INF/classes/application.properties file. I've created itrackerdev database by hand.
2009-08-29 22:12:37 UTC by othernamen
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Hi everyone,
Just downloaded itracker. Can't do a first step. I have extracted it to tomcat directory(under webapps). Restarted tomcat and can't access it by localhost:8080/itracker. I am getting error
404 resource not available.
I am not of real tomcat admin but think it's somewhere WEB-INF and META-INF configuration file is prohibiting me to access directory, becouse if i delete both of...
2009-08-29 21:08:38 UTC by othernamen
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never heard about OTRS, I guess its an equiv solution? I finally took etraxis myself.
2009-08-16 21:10:05 UTC by pagemeeting
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Thanks pagemeeting for you kind answer. However I will have to stop the trialsince it seems my posting is of no interest to the app developers. If i have to score a program based on the installation instructions itracker will get a minus5 score.
OTRS was easy to install. I know is not java based, but for my purposes as a small company, it worked.
maybe next time......cheers.
2009-08-16 19:24:57 UTC by eaperezh
