A simple, web based IT Service Management toolRead More
IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
- Fully configurable CMDB
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configuration Management
- Automatic SLA management
- Automatic impact analysis
- CSV import tool for all data
- Consistency audit to check data quality
- Data synchronization (data federation)
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I really love this marvelous product.
Very good software. This software provide a huge support for IT process and IT requiriments. We can alter the system to make ours and this customization its a lot easy and make the iTop biggest. Thank's for the idea and for this IT support software. Just need to have more attention in support for problems and issues and this forum discussion or by email.
Great application, fully integrated, easy to customize and reliable We are using it for almost one year, it has my highest recommendation. Thank you very much to Combodo´s team, keep up the great work!
We use this in an enterprise solution for service management: from opening incidents ticket, problem reports, service request and change management. A very good tool. We are about to use the CMDB portion of the tool to allow us to keep track of the inventory. I am pretty amazed that it is so easy to use especially since it utilizes the ITIL standards! :)
Combodo is a french IT service company created by the founders of the Open Source project iTop. Combodo helps all enterprises in improving IT management using ITIL best practices.
ITOMIG is a German company specialized in open source consulting and implementation, especially around iTop and Libre Office.
Super-Visions is committed to the success of every one of its customers and partners. We know that our customer’s IT Operations and Service Delivery success depends, in part, on a partner that delivers comprehensive monitoring coverage and IT automation.
OpenCSI is a French consulting company specialized in consulting and integration of high added value Open Source technologies.
Qinet is an Italian ICT company. Qinet can becom eyour partner in the identification and organization of processes and infrastructure solutions.