Integria IMS
Ticketing, project management, time tracking, kb, wiki and much more.
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Description
Integria ITIL Management System is a new way of understanding and manage organizations: Projects, Knowledge Base, Wiki, File release system, Incident tracker, and inventory. All tracking could be reviewed and modified by a flexible profile system, using the web interface.
Features
- Full featured ticketing system
- Project management.
- Inventory management.
- Contract, SLA, and contacts management, integrated with the ticketing system.
- WEB Based, AJAX featured.
- Email notify and reception for ticketing response.
- Integrated SLA warning notices by Mail.
- Multi profile, multi user, multi company system.
- File releases/Download system.
- Todo, agenda, integrated with project management.
- Time tracking system, integrated with the project management and the ticketing system.
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