Overview

The CMDB is the central resource for IT administrators and managers.

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i-doit is a web based IT documentation and CMDB. i-doit documents IT-systems and their changes, defines emergency plans, displays vital information and helps to ensure a stable and efficient IT operation:

The technical documentation: This means that all information can be organised (details flexibly adjusted), stored and maintained in one place. This allows simple Helpdesk, Support and Planning functions and provides the basis for quality assurance and certification.

i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users.

Its interfaces to other ITSM applications (like Nagios, Request Tracker etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.

Features

  • CMDB
  • ITIL
  • IT Documentation
  • Inventory
  • Asset Management
  • Infrastructure Planning
  • Ticket System
  • Cable Management
  • Patch Management
  • IP Address Management
  • Virtual systems
  • Cluster
  • Storage Area Networks

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Reviews (7)

Write a Review
adriandavis
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

i-doit works perfectly, thanks

Posted 02/17/2013
danmartinez
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

i-doit works nicely

Posted 01/20/2013
lucasedwards
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

Easy to use and works.

Posted 12/19/2012
adrianholmes
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

good work

Posted 11/11/2012
maxshawn
1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

i-doit, easy to use

Posted 09/15/2012
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