Helpdesk Web Interface is a semi-automated application managing helpdesk ticket entries. It has the capability to directly access and manage incoming as well as outgoing email. Management is done via the web. Uses MySQL & C on UNIX.
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Having problems with all your entries submitting as "999999.99"? Try this: $ mysql -u root -p mysql> use helpdesk; mysql> alter table entries modify id double(10,2) DEFAULT '0.00' NOT NULL UNIQUE; mysql> alter table history modify id double(10,2) DEFAULT '0.00' NOT NULL; Also, check out the new hddb-mysql.sql in CVS.
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