An enterprise class help- and servicedesk application. It has features from incidents and asset management to automatic remote computer scanning.
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------- Changes ------- - Added support for MySQL v5 --------- Bug Fixes --------- - Fixed sql error when adding new incident
------- Changes ------- - Added support for MySQL v5 --------- Bug Fixes --------- - Fixed sql error when adding new incident
------- Changes ------- - Added support for MySQL v5 --------- Bug Fixes --------- - Fixed sql error when adding new incident
------- Changes ------- - Added support for MySQL v5 --------- Bug Fixes --------- - Fixed sql error when adding new incident
------- Changes ------- - Added process in database guard to set SLA dates from "0000-00-00 00:00:00" to NULL to prevent errors. This might happen after an import from another database. - Added buttons to the top of the add/edit forms aswell so you don't have to scroll all the way down. - Added dropdown list for database selection in the configurator. --------- Bug Fixes --------- - Fixed SQL error when O_INC_USEESCALATION was set to FALSE - Fixed file upload when adding new incident, is now called upon from incident_callbacks.php - Fixed incident number increasing with 2 when logged in - Fixed broken link after adding incident in public mode when O_PUBLIC_SECURE_SHOW was false - Fixed query function not giving back a result in some cases - Fixed database not completely installing on windows systems - Fixed upload table showing up when file plugin wasn't active - Fixed files/forums not being shown when incident is closed - Fixed files/forums not being shown when incident was re-opened
------- Changes ------- - Added process in database guard to set SLA dates from "0000-00-00 00:00:00" to NULL to prevent errors. This might happen after an import from another database. - Added buttons to the top of the add/edit forms aswell so you don't have to scroll all the way down. - Added dropdown list for database selection in the configurator. --------- Bug Fixes --------- - Fixed SQL error when O_INC_USEESCALATION was set to FALSE - Fixed file upload when adding new incident, is now called upon from incident_callbacks.php - Fixed incident number increasing with 2 when logged in - Fixed broken link after adding incident in public mode when O_PUBLIC_SECURE_SHOW was false - Fixed query function not giving back a result in some cases - Fixed database not completely installing on windows systems - Fixed upload table showing up when file plugin wasn't active - Fixed files/forums not being shown when incident is closed - Fixed files/forums not being shown when incident was re-opened
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