FAST (Fast And Simple Ticket)

3.7 Stars (3)
5 Downloads (This Week)
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Description

FAST (Fast And Simple Ticket)

Small but very functional support ticket system allowing multiple client organisations the ability to integrate into their own web pages via a neat iframe.

A full working demo of the latest version can be seen at http://demos.mjs.co

LIVE DEMO: http://demo.fast.mjs.co
LIVE DEMO iFRAME: http://demo.fast.mjs.co/?m2=new&m=iframe&width=500

Support is sometimes available depending on type of support request and work load.

FAST (Fast And Simple Ticket) Web Site

Categories

Features

  • Fast and simple to install - with just a few files in a single directory, it's almost ready to go once it's saved to the web server. Configuration consists of simply editing a single config.php file and creating a database (no need to create tables, this will be done the first time the site is opened).
  • Fast and simple to use - a client doesn't need to set up an account to request support, they simply fill in a form with four fields (name, email address, phone number and support request details). They will be sent a confirmation email with the request details and a link for them to access the ticket to check progress or add further information. The link will include a random key to protect the ticket from others.
  • Admin access is available in several levels (1=view/update tickets, 2=view reports, 4=add/edit admins).

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User Ratings

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ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5
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User Reviews

  • avliet
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Package appears to require Apache to function and no mention is made of this until after install and config.

    Posted 04/08/2013
  • meghraj27
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    Highly recommended to those who need just a simple feature of ticketing system.

    Posted 02/25/2013
  • a11922256
    1 of 5 2 of 5 3 of 5 4 of 5 5 of 5

    I loved it. Great works and no problems.

    Posted 12/20/2012
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Additional Project Details

Registered

2010-06-30
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