A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want!
- Multiple clients and projects, and administrators for each
- Each project can have completely customisable fields for its tickets
- Each project can have completely customisable categories for its tickets
- Each project can have multiple status workflows defined, using custom stati and status transitions, and apply them per category
- When creating a ticket, you can define which fields appear on a per-project per-category basis
- When changing status, you can configure which fields appear on a per-project per-category basis
- Attach files to tickets
- Receive email updates
- Download data as CSV
- Save searches
- Customisable dashboard
- Has a module interface to make it easy to extend
Nice work ! Great project.
elastik is fast and easy to use
Works, very small, no complaints.
Easy to use and works.
Great software, thanks elastik