The CHITTIC Trouble-Ticket- and Support-Systemis a Web-based Helpdesk-Application based on PHP and MySQL.
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We released first release candidate of 0.6.0. Look on our project website http://chittic.heesch-it.de for details.
New Features: + multiple pop3-accounts note: new level 128 for managing configuration settings, new level 256 for protected superusers + web-based configuration of pop3 accounts (possible to collect from multiple accounts) + mail forwarding implemented + enhanced display of date information (weekdays, "yesterday") + Address-Book + Showing clients' full names instead of mail-addresses + private messaging + seperated configuration file from php code + "***" inserted into browser window title upon new mails or tickets + log rotation added + included some image-buttons for better "look-and-feel" :-) + easier adding of filtered addresses and domains Bugfixes / Modifications: + corrupted link-display in email-view fixed + getpop.php: completely rewritten + improved decoding of different contents and multiparts + date-error fixed + storing of attachments (including assignment to mails) fixed + filtered mails no more show within CHITTIC; now directly stored to bounced_mail table + base64.tgz removed from archive + now using php imap-library (must be compiled in) instead + log format changed + major layout corrections: + tested on following windows browsers: IE 6, Netscape 7.02, Mozilla 1.3, Opera 7 + same look and feel on all tested platforms + creating new queues now assigns them to yourself
We decided to skip version 0.5.0b, because we want to implement *many* more features. As we are still working on the new features, we are not able to promise a special release date. Hang on. You won't regret. (sorry for my terrible english. hope, you understand what I wanted to say *g*)
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