This is a software that allows you to manage asterisk for a call center, you can manage in and outbound calls, login/logout from queues and view the status of them (users logged, service level, waiting calls)
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20/08/2007 - added the possibility to specify a different database directly in the report - added the project reportmaker for the report generation - mantained the compatibility with old ccmanager report style - fixed the css for calendar 11/07/2007 - added the file update_stats.php - changed the update method
- fixed an error for the stats / update script (event ABANDON) - changed the date fromat from Y-m-d h:i:s to Y-m-d H:i:s - addedd the possibility to have multiple graphs on a report - added 6 new reports
14/03/2006 - added the module reports - integrated the module reports with the module stats - now you can generate your reports using an xml format
NOTE: this is a previous alpha release, maybe there is some customization to do on the settings files, i can't write a clear and complete howto at the moment I don't have released upgrades in the last months but the project is still alive i'm too busy at the moment, i'm following other projects to have some resources (both money and time) and then i can continue this project. Otherwise, i thing that new upgrades will follow in the next months, if you have requests post it to the mailinglist on sourceforge I'm still looking to people that want to join this project, the new steps are: - integration with AJAX - project and implementation of an XML layer to manage n server (load balancing, logging and so...) from one ccmanager NEWS: the most important news is that ccmanager reports now supports both the native format that the new reportmaker format ( http://sourceforge.net/projects/reportmaker )
- added the module stats - updated the file db.sql with sql instructions for the creation of queue_stats table - added the files view.sql
This is the firs beta release, please report bugs to sourceforge.net
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