AvayaMonitor

Monitor trunk and hunt group and sends notification emails

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Download AvayaMonitor-1.3.5.rar
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Windows

Description

This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk and no login agent is met. It can be integrated with Nagios and graph can be plotted in Nagios web page.

AvayaMonitor Web Site

Categories

CRM

License

Other License

Features

  • Monitors Trunk group and sends notification emails when it becomes unavailable
  • Monitors IVR split and sends notification emails when no agent login
  • Monitors Agent split and sends notification emails when no agent login and calls in queue
  • Monitors Test Numbers and sends notification emails when error count exceeded
  • Monitors Emergency split and sends notification emails when there is agent login
  • Triggers ACD login or logout when the monitoring objects checked fail or resume
  • Triggers call dialing and sends DTMF pattern when the monitoring objects checked fail or resume
  • Triggers call transfer to announcement when the monitoring objects checked fail or resume

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Additional Project Details

Languages

English

Intended Audience

System Administrators

User Interface

Non-interactive (Daemon)

Programming Language

C++

Registered

2013-03-28
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