ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

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Project Activity

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Categories

Enterprise, Help Desk

License

GNU General Public License version 2.0 (GPLv2)

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User Reviews

  • Excellent logiciel de gestion des services d'assistance. Complet, professionnel et bien conçu. Comprend un grand nombre d'outils de gestion et de statistiques, permettant de prendre en charge et d'opérer un service d'assistance (HelpDesk) avec un minimum de configuration. Chapeau aux concepteurs et merci pour le partage...
  • ASTRES is small and works nicely
  • Really nice project!
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Additional Project Details

Languages

French, English

Intended Audience

Information Technology, Customer Service

User Interface

Web-based

Programming Language

PHP, XSL (XSLT/XPath/XSL-FO), JavaScript

Database Environment

MySQL

Related Categories

PHP Enterprise Software, PHP Help Desk Software, XSL (XSLT/XPath/XSL-FO) Enterprise Software, XSL (XSLT/XPath/XSL-FO) Help Desk Software, JavaScript Enterprise Software, JavaScript Help Desk Software

Registered

2007-10-24