ASTRES

ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

Project Samples

Form to sum up the progress of a project

Details of a ticket view by a member of the support team

Planning of the absences of the members of the support

Dialog interface between the customer and the support

Project Activity

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License

GNU General Public License version 2.0 (GPLv2)

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Additional Project Details

Languages

French, English

Intended Audience

Information Technology, Customer Service

User Interface

Web-based

Programming Language

PHP, XSL (XSLT/XPath/XSL-FO), JavaScript

Database Environment

MySQL

Related Categories

PHP Enterprise Software, PHP Help Desk Software, XSL (XSLT/XPath/XSL-FO) Enterprise Software, XSL (XSLT/XPath/XSL-FO) Help Desk Software, JavaScript Enterprise Software, JavaScript Help Desk Software

Registered

2007-10-24

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