This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIDIAL inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.
- Inbound, Outbound Blended Call and Email Handling
- Web-based agent and administrative interfaces
- Full recording and logging
- Virtually unlimited IVR and Voicemail boxes
- USA, UK and Canada regulatory compliance
- Web-configurable custom data fields
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