2009-11-03 18:17:44 UTC
Ruiz and others,
(attention, long theoretical post follows)
The post is not directed to anyone, just should be considered maybe.
No, I'm not blaming for "not getting the answer". I would not blame at all if I don't get any answer. I understand, people have limited time and/or knowledge, and noone had the time+knowledge right now to answer my question.
But in this case I felt that I got a "pseudo answer", pointing me to the documentation I've already read (and I wrote that I'm through all the docs). These pseudo answers tell me that I should pay a bit and then I'd get the information. And this is irritating me, although I understand the motivation fully.
At this time I don't want to pay for this since I have the time and knowledge to find out myself sooner or later, without any external help. But then the question arises: if nobody invested the time to document what I ask for, why should I do that? More precisely: I'm kinda sure that documentation exists, it is just not published.
Documenting things to a certain level generates business, this is a good marketing strategy. Let"s call this level: medium.
Documenting things above this level (above medium) means less consulting need, thus less consulting hours sold. This is weakening the marketing strategy described before.
I can fully understand this strategy as well, just it has to be made clear. A lot of open-source projects (for example JasperReports) are doing this, I have no problem with this at all. It just has to be told clearly. Then I don't waste time asking and reading the useless (marketing) answers.
Regards,
Akos Gabriel
