#38 [SOLVED] Sent email turn into text/plain

Release 58
closed
nobody
ios 7 (1)
5
2014-01-24
2014-01-22
Francesco Mazzi
No

Hi, it's me again, we have z-push 2.1.1 and zimbra backend 57. With Ipad IOS 7, when someone compose an email with stressed chars and sends it, the receiver gets an email in text/plain format, something like this:

--=_74ba3963b1ce4dc350d3bda048652167
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain; charset=utf-8

Prov=C3=A1
Prov=C3=B2
Inviato da iPad
--=_74ba3963b1ce4dc350d3bda048652167
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=utf-8

<html><head><meta name="3D"Generator"" content="3D"Z-Push""><meta http-equiv="3D=" "Content-Type"="" content="3D"text/html;" charset="3Dutf-8""></head><body>
Prov=
=C3=A1
Prov=C3=B2
Inviato da iPad</body></html>
--=_74ba3963b1ce4dc350d3bda048652167--

In header we see:

Content-Type: text/plain; charset="iso-8859-1"

This does not happen when sending to other z-push users, I tried also to gmail, Exchange and it happens.
Thank you, bye

Discussion

  • LiverpoolFCfan
    LiverpoolFCfan
    2014-01-22

    There is an issue with multiple Content-Transfer-Encoding headers in Release 57 that could be affecting this. Please update the backend to Release 58 which fixes that problem and see if that fixes the problem. Let me know either way.

     
  • I updated to release 58 and I confirm that this release fixes the problem!!
    Thank you very much again!

     
  • LiverpoolFCfan
    LiverpoolFCfan
    2014-01-24

    • summary: Sent email turn into text/plain --> [SOLVED] Sent email turn into text/plain
    • status: open --> closed
    • Group: unconfirmed --> Release 58
     
  • LiverpoolFCfan
    LiverpoolFCfan
    2014-01-24

    Confirmed fixed by Release 58. Closing ticket.

     
    Last edit: LiverpoolFCfan 2014-01-24